V225--Ambulance Services (Charleston area)

Other / Unclassified

This document provides award information for Ambulance Services in the Charleston area. It details an Indefinite Delivery Indefinite Quantity (IDIQ) contract awarded to Jen-Care Ambulance of the Kanawaha & Mid-Ohio Valleys Inc.

While this document reflects an award and not a solicitation, it provides the following details relevant to understanding the contract landscape for this service:

• Contracting Office: VA Maryland Health Care System, Perry Point MD
• Solicitation Number: 36C24526Q0264
• Product Service Code: V225
• NAICS Code: 621910 (Ambulance Services)
• Award Number: 36C24526D0032
• Award Amount: $9,000,000.00 (Maximum Ceiling Value)
• Award Date: 04-01-2026
• Awardee: Jen-Care Ambulance of the Kanawaha & Mid-Ohio Valleys Inc
• Awardee UEI: CW97UUXFRKM9
• Awardee Address: 117 S Fayette St, Beckley, WV 25801

This information indicates that a contract for ambulance services has already been awarded and is in effect. Potential bidders interested in similar opportunities should note the contracting agency, NAICS code, and the nature of the contract (IDIQ).

Solicitation / RFP / RFQ

This solicitation is for Ground Ambulance Services for the Hershel "Woody" Williams VA Medical Center (HWW VAMC) and its associated Community-Based Outpatient Clinics (CBOCs), specifically serving the Charleston CBOC location and its catchment area. The contract requires the provision of Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT) services. The contract type is a Firm-Fixed-Price, Indefinite Delivery Indefinite Quantity (IDIQ) contract with an estimated maximum value of $7,499,000.00 over five years, with a guaranteed minimum of $1,000.00.

• Provision of scheduled, add-on, and emergent ambulance transportation services.

• Services include BLS, ALS, CCT, and SCT.

• Contractor must provide all vehicles, personnel, management, supplies, and equipment.

• Vehicles must meet all federal, state, and local regulations.

• Contractor personnel must be qualified, licensed, and certified as required.

• Contractor must adhere to specific response times for different transport types (e.g., Emergent ALS/BLS within 20 minutes).

• Use of VetRide Vendor Portal or VA-Approved Transportation Software is mandatory for all transports.

• Compliance with quality control, reporting, and investigative requirements.

• Adherence to wage determinations and fringe benefit requirements.

• Contract Type: Firm-Fixed-Price, Indefinite Quantity (IDIQ)

• Period of Performance: Base Period (04-01-2026 to 09-30-2026) plus five Option Periods.

• Estimated Maximum Contract Value: $7,499,000.00

• Minimum Guaranteed Amount: $1,000.00

• Questions due by February 20, 2026, 3:00 PM EST.

• Offers due by February 27, 2026, 3:00 PM EST, submitted via email to mark.smith25@va.gov.

• Award will be made on the basis of the lowest evaluated price of offers meeting or exceeding acceptability standards for non-price factors (Lowest Price Technically Acceptable - LPTA).

• Evaluation factors include: Technical Capability Statement, Fleet, Insurance, Personnel, Past Performance, and Price.

• This acquisition is unrestricted.

• NAICS Code: 621910 - Ambulance Services

• Size Standard: Not specified in this excerpt, but typically related to the NAICS code.

• The Place of Performance is variable and may occur within West Virginia, Pennsylvania, Ohio, Kentucky, Maryland, and Washington D.C.

• Specific details regarding vehicle requirements, personnel qualifications, invoicing procedures, and quality assurance are outlined in the Performance Work Statement (PWS).

Amendment / Modification

This amendment to Solicitation 36C24526Q0264 serves to publish the questions submitted by vendors during the designated question period. It also informs offerors of changes made to the solicitation based on these submitted questions.

Specific changes to the solicitation based on the questions are detailed within the attached documents, including "S02 36C24526Q0264" and "Questions for Charleston Answered."

Offerors are instructed to review the attached documents for any modifications to the solicitation. It is crucial to acknowledge receipt of this amendment and to review all changes before submitting an offer. Failure to acknowledge may result in the rejection of an offer. The amendment does not explicitly state if the receipt date for offers has been extended, but it does mention that if a bidder desires to change an offer already submitted due to this amendment, it must be done via letter or electronic communication received prior to the opening hour and date specified.

Questions & Answers / Clarifications

This document provides answers to vendor questions regarding the solicitation for ambulance services, clarifying various aspects of the PWS and contract requirements.

• Facility Location: Block 15 of the SF 1449 will be updated to reflect the Charleston facility instead of Clarksburg.
• Catchment Areas: The solicitation correctly identifies all locations within the Huntington VAMC catchment areas. Specific areas within the Charleston CBOC catchment are detailed.
• Patient Custody: Section 4.2.8 will be clarified to state "nurse or medical staff" instead of "charge nurse," with a note that the designated responsible individual must oversee the change in custody.
• Simultaneous Transports: The number of simultaneous transport requests for the Charleston CBOC clinic (4 BLS, 1 ALS) will be reviewed for accuracy, with provisions for additional services if available.
• Daily Transports: The typical range of transports out of the Charleston CBOC clinic (currently averaging 12.5 per day) will be reflected.
• Patient Care Records: Section 4.5.3 will be revised to reflect the current process of using electronic patient care records and how check-in information is handled, eliminating the need for paper run sheets.
• Charleston CBOC Addition: A note will be added to Section 5.1.2 to clarify the inclusion of the Charleston CBOC.
• Wait Time Increments: CLINs associated with wait time will be updated to 15-minute increments as previously outlined.
• Wage Determination: The Ambulance Driver wage-fringe benefits (52.222-42) will be updated to include Kanawha County, WV. The wage determination on pages 49-133 will also be updated to capture Kanawha County, WV.
• Duplicate Wage Determination: Pages 75-95, identified as a duplicate wage determination, will be removed.
• Header Numbering: All pages will be updated to feature the header 36C24526Q0264, correcting discrepancies on pages 31-95.

Several sections of the solicitation and PWS have been or will be updated based on these clarifications. The contract type is a new 5-year IDIQ. Clause 52.212-5 was removed due to new RFO guidelines.

Solicitation / RFP / RFQ

This solicitation is for contracted ambulance transportation services for the Hershel "Woody" Williams VA Medical Center (HWW VAMC), its associated Community-Based Outpatient Clinics (CBOCs), and affiliated healthcare clinics. The services required include Basic Life Support (BLS), Advanced Life Support (ALS), Specialty Care Transport (SCT), and Critical Care Transport (CCT). This requirement specifically applies to the Charleston CBOC and its catchment area.

• Provision of BLS, ALS, SCT, and CCT ambulance services.

• All vehicles, personnel, management, supplies, equipment, and necessary reporting.

• Scheduled, add-on, and emergent transport services.

• Specific response times for BLS and ALS (e.g., Emergent ALS within 20 minutes, Add-on BLS within 2 hours).

• Maintenance of vehicles in clean and good repair, with procedures for preventive maintenance and repairs.

• Provision of qualified personnel, including licensed and certified EMTs and Critical Care Transport Paramedics.

• Adherence to occupational safety and health administration-blood borne pathogens protocol.

• Use of the VetRide Vendor Portal or VA-Approved Transportation Software for all transports.

• This is a Fixed Price 5-year Indefinite Delivery Indefinite Quantity (IDIQ) Contract.

• Minimum guaranteed amount: $1,000.00

• Maximum contract ceiling: Approximately $7,499,000.00

• Period of Performance: Base period (04-01-2026 to 09-30-2026) with four (4) option periods.

• Contract type: Firm-Fixed-Price, Indefinite Quantity.

• Offers must be submitted by 3:00 PM EST on February 20, 2026.

• Questions must be submitted via email to mark.smith25@va.gov by 3:00 PM EST on February 20, 2026.

• Award will be made on the basis of the lowest evaluated price of offers meeting or exceeding the acceptability standards for non-price factors (Lowest Price Technically Acceptable - LPTA).

• Evaluation factors: Technical (Capability Statement, Fleet, Insurance, Personnel), Past Performance, and Price.

• Proposals must be submitted in two volumes: Volume I (Technical) and Volume II (Price).

• The acquisition is UNRESTRICTED.

• NAICS Code: 621910 (Ambulance Services)

• Size Standard: $22.5 Million

• The document includes detailed information on contract clauses, solicitation provisions, wage determinations, and attachments (e.g., Attachment A for CCT/SCT confirmation, Surveillance Checklist, Quality Assurance Plan).

• Offerors must complete specific sections of the SF 1449 and other required forms.

• The place of performance is variable and may occur within several states, including Kentucky and West Virginia.