DA01--Revenue Operations Workflow, Payer Compliance and Technical Process Optimization - New Requirement

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the "Revenue Operations Workflow, Payer Compliance and Technical Process Optimization" requirement (Solicitation Number: 36C10B26Q0210). The RFI aims to conduct market research, identify capable vendors, and explore alternative solutions for developing an acquisition strategy.

• Scope of Procurement: The government is exploring solutions for revenue operations workflow functionality and cloud computing. It is unclear if this includes renewal of specific software licenses (MD Clarity Payer Compliance Tool, Huron Healthcare Workflow Management Tool) and associated services, as this depends on the proposed solution.
• Scenario Modeling: The requirement for scenario modeling of insurance carrier agreements, including automatic calculation of expected allowed amounts and various reporting capabilities, is still included (refer to PWS section 5.2). The government is open to identifying the most effective strategy and does not require a specific tool for this.
• Workflow Management Tool (WFT) Components: The government has listed requirements in PWS section 5.2 and is not tied to a specific tool. They are open to alternative technologies and COTS/SaaS integrated solutions.
• Previous Contract Vehicle: The T4NG contract vehicle's ordering period has ended and will not be used for this acquisition. The government is conducting market research to determine the best acquisition strategy and potential contract vehicles, aiming for a fair and open process.
• RPA Enhancements: Answers regarding the status and development of health RPA enhancements to ROWTE (DMND0013072 and DMND0012317) will not be provided.

This Q&A document clarifies aspects of the PWS and indicates that the government is actively seeking market input to define the acquisition strategy. It confirms that the T4NG vehicle is not an option and that alternative solutions and technologies will be considered. Bidders should note that specific tools are not mandated, and the focus is on meeting the stated requirements.

Solicitation / RFP / RFQ

This document is a solicitation (Solicitation Number: 36C10B26Q0210) for "Revenue Operations Workflow, Payer Compliance and Technical Process Optimization." The Department of Veterans Affairs, Technology Acquisition Center, is seeking proposals for this requirement.

While the full details are in the attached document (referenced as "See Attached"), the subject line indicates the core areas of focus: Revenue Operations Workflow, Payer Compliance, and Technical Process Optimization.

• Contracting Office: Department of Veterans Affairs, Technology Acquisition Center, Eatontown, NJ 07724.

• Product Service Code: DA01

• NAICS Code: 541512 (Computer Systems Design Services)

• Response Date/Time: March 2, 2026, 10:00 AM Eastern Time, New York, USA.

• Archive: 99 days after the response date.

No specific set-aside information is provided in this excerpt.

• The primary content of the solicitation is provided as an attachment, which is not included in this text excerpt. Bidders must refer to the attached document for detailed requirements, scope of work, and submission instructions.

Request for Information (RFI)

This RFI is for planning purposes to gather information on capabilities for Revenue Operations Workflow, Payer Compliance, and Technical Process Optimization for the Department of Veterans Affairs (VA). It is not a solicitation for proposals, and no contract will be awarded based on this RFI. The VA seeks to understand industry best practices and potential solutions to sustain, transform, and improve revenue cycle activities.

Vendors are asked to provide:

• Company information (Name, Address, POC, Size, Status, UEI, etc.)

• Proof of SBA certification for VOSB/SDVOSBs.

• Summary of technical capabilities related to:

  • Revenue Operations Workflow Functionality and Cloud Computing
  • Claims Scoring, Reporting, and Payment Efficacy
  • Managerial and Technical Consulting Support

• Details on software tools to be leveraged.

• Information on potential partnerships or subcontracting.

• Overview of company services, size, and establishment year.

• Relevant experience with similar government or commercial projects.

• Past experience with cloud migration, revenue workflow management, robotic process automation (RPA), claims scoring, insurance agreement modeling, operational process improvement, and national-level program support (EHRM, HIPAA/EDI, training, change management, executive reporting).

• For SDVOSB/VOSB vendors: Intent and ability to meet set-aside requirements.

• Feedback on the sufficiency of the draft Performance Work Statement (PWS).

• Page Limit: 15 pages (excluding cover page and table of contents).

• No Marketing Materials: Generic capability statements will not be reviewed.

• Response Deadline: February 27, 2026, 10:00 AM Eastern Time.

• Submission Method: Email to Gary.Throckmorton@va.gov and Christopher.Minetti@va.gov.

• Subject Line: "RFI - Revenue Operations Workflow, Payer Compliance and Technical Consulting".

• Marking: Responses should be marked "Proprietary Information" if business sensitive.

• File Size Limit: 5 MB per email.

• 541512 (Computer Systems Design Services) with a size standard of $34 million.