Indian Health Service - CISCO Enterprise Licensing
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Indian Health Service (IHS) is soliciting quotes for Cisco Enterprise Licensing services for the Gallup Indian Medical Center (GIMC) in Gallup, NM. This is a combined synopsis/solicitation for commercial products, with the intent to make a single firm-fixed price award. The requirement supports mission-critical healthcare communications by ensuring uninterrupted voice and collaboration services. Quotes are due May 14, 2026, by 12:00 PM EDT.
Scope of Work
The opportunity requires continued Cisco Enterprise Licensing services to support GIMC's existing Cisco Unified Call Manager (CUCM) environment. Key deliverables include:
- Cisco Flex Plan Enterprise licensing and Cisco Unified Border Element (CUBE) Enhanced services.
- Software and current OS server applications for CUCM.
- A 1-year software/hardware support agreement for the CUCM upgrade.
- Deployment and configuration of Flex licensing (including Webex Calling, Meetings, Messaging) and integration into existing infrastructure.
- Deployment and configuration of Cisco Unified Border Element (CUBE) for secure, reliable SIP trunking.
- Migration from the existing system to Cisco Flex Plan and/or CUBE.
- 24/7 monitoring, technical support, regular health checks, performance tuning, software updates, patch management, and feature upgrades.
- Project plan, schedule, setup/activation reports, documentation, and comprehensive user/administrator training.
Contract Details
- Contract Type: Firm-Fixed Price (for commercial items).
- Period of Performance: One base year (06/02/2026 - 06/01/2027) and four option years, totaling five years (through 06/01/2031).
- Set-Aside: Buy Indian Set-aside (specific to Department of Health and Human Services, Indian Health Services).
- NAICS Code: 541519 (Other Computer Related Services) with a small business size standard of 150 employees.
Eligibility & Set-Aside Requirements
This is a Buy Indian Set-aside, meaning offers are solicited only from Indian Economic Enterprises (IEE) that are also Indian Small Business Economic Enterprises (ISBEE). An IEE must be at least 51% owned by Indians or Indian Tribes, with Indians or Indian Tribes receiving a majority of earnings and controlling management and daily business operations. Offerors must meet these requirements at the time of offer, award, and throughout the contract term. Offerors must submit the "Indian Health Service Buy Indian Act Indian Economic Enterprise Representation Form" to certify eligibility.
Submission & Evaluation
- Submission: Quotes are being requested. A written solicitation will not be issued.
- Evaluation Factor: Lowest Price Technically Acceptable (LPTA).
- Required Documents: Offerors must include a completed copy of FAR provision 52.212-3 Offeror Representations and Certifications, and the IHS IEE Representation Form.
- Key Deadline: Offers are due May 14, 2026, by 12:00 PM EDT.
Contact Information
For questions, contact Carlton Taylor, Contract Specialist, at carlton.taylor@hhs.gov or (301) 348-3490.