J065--689-26-2-7441-0179, ISO Cath Lab Service Contract This Amendment will now close on February 16, 2026

Quick Summary

The Department of Veterans Affairs (VA), specifically the VA Connecticut Healthcare System, is seeking proposals for a service contract to provide maintenance and support for Philips Allura Xper FD10 and FD20 Cath Lab systems. This opportunity, identified as a Combined Synopsis/Solicitation, aims to ensure a 98% guaranteed uptime for critical medical equipment. An amendment has extended the response deadline to February 16, 2026, at 10:00 AM Eastern Time.

Scope of Work

The contractor shall provide comprehensive maintenance services, including parts, labor, preventive maintenance (PM), and corrective maintenance for the specified Philips Cath Lab systems. Services are required under Primary, Protection, and Value service levels. Key responsibilities include:

• Maintaining all equipment in proper operating condition as per manufacturer specifications.
• Providing all software and hardware updates upon release at no additional cost.
• Ensuring a 98% guaranteed uptime for systems under the Protection service level.
• Adhering to VA Privacy & Security, Privacy Act, and HIPAA requirements, especially when handling Protected Health Information (PHI). Contractors must be escorted in areas containing sensitive information.
• Exclusions: Accidental damage, customer abuse, or consumables (e.g., batteries) are not covered.

Contract Details

• Contract Type: Combined Synopsis/Solicitation (Service Contract)
• Place of Performance: VA Connecticut Healthcare System, West Haven VA Medical Center, 950 Campbell Avenue, West Haven, CT 06516-2770.
• Period of Performance:
  • Philips Allura Xper FD10 Cath Lab: January 1, 2026 – December 31, 2029
  • Philips Allura Xper FD20 Cath Lab: January 1, 2027 – December 31, 2029
• Hours of Coverage: Monday through Friday, 8:00 AM to 5:00 PM (excluding Federal holidays).
• Product Service Code (PSC): J065 (Maintenance, Repair And Rebuilding Of Equipment: Medical, Dental, And Veterinary Equipment And Supplies)
• NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance)

Vendor Requirements & Response Times

• Vendor Qualification: Contractors must provide documentation of substantial experience working on the identified make and model instruments, including details of personnel. Access to Original Equipment Manufacturer (OEM) parts, manuals, and schematics is mandatory.
• Service Response Times:
  • Primary/Protection/Support: 1-hour phone callback, 4-hour on-site response.
  • Value Service: 1-hour initial response, next-day on-site response.
• Documentation: Service field reports are required at the time of service, signed by the Contracting Officer's Representative (COR), and must be included with invoices.

Important Clauses & Notes

• Section 508 Compliance: All Information and Communication Technology (ICT) supplies and services must comply with Section 508 accessibility standards.
• Electronic Payments: Electronic submission of payment requests is required per VAAR 852.232-72.
• Records Management: Contractors must comply with Federal and Agency records management policies, treating all deliverables as U.S. Government property and safeguarding sensitive information.

Response Details

• Response Due: February 16, 2026, 10:00 AM Eastern Time, New York, USA.
• Contact: Phillip D Crockett, Contract Specialist, Phillip.Crockett@va.gov, 802-295-9363 x5199.
• Set-Aside: None specified.