Joint Enterprise Task Management System (JETMS)

Quick Summary

The Department of War (DoW) is seeking an AI-enhanced platform for its Joint Enterprise Task Management System (JETMS) to modernize the Office of the Secretary of War’s (OSW) Correspondence and Task Management System (CATMS) and the Army’s Enterprise Task Management Software Solution (ETMS2). This Call for Solution (CFS) aims to acquire a mature, scalable, and secure solution to radically reduce administrative burden and accelerate decision-making across the enterprise. This opportunity is issued under the Army's Open Solicitation, W9128Z-25-S-A002, and may result in a prototype Other Transaction (OT) with potential for a follow-on production contract. Solution Briefs are due March 09, 2026, NLT 08:00 AM CST.

Opportunity Details

• Purpose: To replace fragmented legacy systems, manual data entry, and lack of real-time visibility with an innovative, AI-enhanced platform. The DoW seeks solutions that achieve desired outcomes rather than prescriptive requirements.
• Problem: Current tasking processes are inefficient, hindering the DoW's ability to operate at the required speed and scale for modern, multi-domain operations.

Desired Solution Attributes

Proposals should describe how existing products meet core objectives, including:

• Workflow Management: Routing and monitoring tasks/correspondence across the Department, Services, and 4th Estate.
• Intelligent Automation: Leverage AI/ML to automate the task lifecycle (intake, classification, drafting, routing, response generation) to measurably reduce man-hours per task.
• Modern User Experience & Interoperability: Intuitive, user-centric interface (desktop and mobile) with seamless integration via open APIs (e.g., ICAM for SSO, Microsoft 365).
• Enterprise-Grade Security & Scalability: Multi-tenant cloud architecture scalable to over 150,000 daily active users, with a clear path to a rapid DoW Authority to Operate (ATO).
• Data Ownership & Portability: Government retains unlimited rights to data and workflow configurations, with a documented, non-proprietary data export method.

Contract & Submission Details

• Contract Type: This CFS will be awarded in accordance with DFARS 212.70 and Army Open Solicitation (AOS) procedures. A prototype OT awarded may lead to a follow-on production contract without further competitive procedures.
• Submission: Companies must submit a Solution Brief via email to the Agreements Officer and Specialist. The Solution Brief includes a 3-page technical discussion, a 1-page Title Page, a 1-page Executive Summary, and a 1-page Rough Order of Magnitude (ROM) for 150,000 annual users.
• Mandatory Gate Criteria: Submissions must explicitly address and meet three criteria:
  1. Current, active ATO at Impact Level 5 (IL5) or higher from a U.S. Federal or DoW agency.
  2. Demonstrated experience integrating and deploying AI capabilities in an enterprise environment.
  3. Scalable, self-contained, browser-based application architecture.

Evaluation Criteria (Order of Importance)

1. Speed to Delivery (Highest): Preference for existing solutions with active IL5+ ATOs.
2. Technical Merit: Relevance, innovation, and scalability of capabilities.
3. Viability: Compatibility with DoW technical environments.
4. Adoptability: Intuitiveness, ease of use, and likely end-user adoption.
5. Price (Lowest): Rough Order of Magnitude (ROM) for 150,000 annual users.

Key Dates & Contacts

• Solution Briefs Due: March 09, 2026, NLT 08:00 AM CST.
• Questions Due (Phase 1): February 27, 2026.
• Primary Contact: Nicole Feddersen (corene.n.feddersen.civ@army.mil)
• Secondary Contact: Megan Haffey (megan.e.haffey.civ@army.mil)

Additional Notes

• Offerors are responsible for monitoring SAM.gov for amendments.
• Non-Government advisors from Chenega IT Enterprise Services (CITES), LLC may assist with evaluation; NDAs can be arranged directly with them.
• The Government reserves the right to make more than one award or no award.