Langley Sports and Fitness Center Massage Therapy (NAF)

Questions & Answers / Clarifications

This document provides answers to questions regarding the Langley Sports and Fitness Center Massage Therapy requirement (FA480026Q0031).

• Incumbent Contractor: The incumbent contractor for this requirement is Mizani Fitness LLC, with award number FA480020H0003.
• Staffing Requirement: The service is strictly appointment-based. Massage Therapists are only expected to be onsite when an appointment is scheduled, not for daily staffing during operating hours.

This Q&A clarifies the incumbent status and the nature of the staffing requirement, which bidders should consider when preparing their proposals.

Solicitation / RFP / RFQ

This solicitation is for NAF Langley Sports and Fitness Center Massage Therapy - Concessionaire Services. The Nonappropriated Fund Instrumentality (NAFI) is seeking a concessionaire to provide massage therapy services to authorized patrons at Langley Fitness.

• Provide massage therapy services as outlined in Appendix A, Schedule of Service.

• Services are for a base period with four option years and six months options.

• The concessionaire must provide products or services of satisfactory quality.

• Submit a listing of items and corresponding selling prices for approval.

• Maintain a clean, orderly, attractive, secure, and sanitary concession area.

• Employ trained personnel who meet health and security standards and provide prompt, courteous treatment.

• Personnel must be neatly dressed, in clean uniforms or clothing, and wear nameplates.

• Obtain all necessary permits and comply with applicable laws and regulations.

• Maintain a Cash Collection Record.

• The NAFI will collect all funds.

• The NAFI will pay the Contractor 80% of gross sales.

• Payment of fees will be made monthly.

• The contract period includes a base period and option years.

• The North American Industry Classification Standard (NAICS) code is 812199 with a size standard of USD 9,000,000.00.

• Offers must be submitted by 11 May 2026, 12:00 PM Local Time.

• Evaluation will be based on technical capability, price, and past performance.

• The award will be made to the responsible offeror whose offer is most advantageous to the NAF on a best-value basis.

• Technical acceptability will be determined by evaluating if the submission meets the minimum requirements of the Statement of Work.

• Price evaluation will consider reasonableness based on submitted prices, competition, historical pricing, and other analysis techniques.

• The NAFI will pay an 80/20 split of the monthly proceeds.

• This acquisition is set aside 100% for Women-Owned Small Business (WOSB).

• Attachments include a Performance Work Statement (PWS), Wage Determination, and Questions and Answers.

• The period of performance for the base year is 01 June 2026 to 31 May 2027.

• Option periods extend through 31 May 2031.

Amendment / Modification

This amendment modifies solicitation FA480026Q0031, originally dated May 1, 2026. The primary purpose of this amendment is to attach questions and answers related to the solicitation.

• The following attachment was added: FA480026Q0031-Langley Sports and Fitness Center Massage Therapy QA.

• The amendment does not explicitly state if proposal deadlines or submission requirements have been modified, but it does extend the date for receipt of offers.

• Bidders should review the newly attached Questions and Answers document for any impact on their proposals.

Solicitation / RFP / RFQ

This solicitation is for "NAF Langley Sports and Fitness Center Massage Therapy - Concessionaire Services." The Nonappropriated Fund Instrumentality (NAFI) is procuring these services.

• The Concessionaire will provide massage therapy services as outlined in Appendix A, Schedule of Service.

• Services are for the base period, with four option years and six months options.

• The Concessionaire must provide products or services of satisfactory quality.

• A price list must be submitted and placed in a conspicuous spot for patrons.

• The Concessionaire must obtain all permits, pay license fees, and comply with all applicable laws and regulations.

• The Concessionaire must maintain a clean, orderly, attractive, secure, and sanitary concession area.

• Employees must meet health and security standards and be neatly dressed and provide prompt and courteous treatment.

• The Concessionaire must obtain insurance for non-Government property and merchandise.

• The contract period of performance is from 01 Jun 2026 to 31 May 2031 (base period plus option years).

• The NAFI will collect all funds and pay the Contractor 80% of gross sales.

• Payments will be made monthly.

• The contract type is Firm Fixed Price.

• Offers are due by 11 May 2026, 12:00 PM local time.

• Quotes must be submitted electronically via email to the POCs listed.

• The award will be made to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the NAF, price and other factors considered.

• Evaluation factors include technical capability, price, and past performance.

• Best value determination will be made based on the lowest evaluated price among technically acceptable quotes.

• This acquisition is set aside 100% for Small Business.

• The North American Industry Classification System (NAICS) code is 812199, with a size standard of USD 9,000,000.00.

• Attachments include a Performance Work Statement (PWS) and a Wage Determination.

• The solicitation includes various clauses related to contract administration, special provisions, and representations and certifications.

Solicitation / RFP / RFQ

This solicitation is for "NAF Langley Sports and Fitness Center Massage Therapy - Concessionaire Services." The Nonappropriated Fund Instrumentality (NAFI) is seeking a concessionaire to provide massage therapy services to authorized patrons at Langley Fitness.

• Provide massage therapy services as outlined in Appendix A, Schedule of Service.

• The contract period includes a base period and four option years, plus six-month options.

• The concessionaire must provide products or services of satisfactory quality.

• The concessionaire must submit a listing of items and selling prices for approval.

• The concessionaire must maintain a clean, orderly, attractive, secure, and sanitary concession area.

• Employees must meet health and security standards and possess installation passes and permits.

• Employees must provide prompt and courteous treatment and be neatly dressed with nameplates.

• The concessionaire must obtain insurance for all non-Government property and merchandise.

• The concessionaire must maintain a Cash Collection Record.

• The NAFI will collect all funds.

• The NAFI will pay the Contractor 80% of gross sales.

• Payment will be made monthly.

• The contract type is Firm Fixed Price.

• The period of performance for the base year is June 1, 2026, to May 31, 2027. Option periods extend through May 31, 2031.

• Offers must be submitted by 10 April 2026, 12:00 PM local time.

• Evaluation will be based on technical capability, price, and past performance.

• The award will be made to the responsible offeror whose offer conforms to the solicitation and is most advantageous to the NAF on a best-value basis.

• Offerors must submit a technical volume and a price volume.

• Technical volume should be specific and detailed, demonstrating a thorough understanding of requirements.

• Price volume requires proposed monthly rates for services (e.g., 30-Minute Massage, 60-Minute Massage, 90-Minute Massage, 30-Minute Reflexology), with a proposed rate of 20% for the monthly concessionaire fee.

• This acquisition is set aside for Small Business.

• The NAICS code is 812199, with a size standard of $9,000,000.00.

• The solicitation includes various clauses related to contract administration, special provisions, claims, representations, labor standards, and other requirements.

• Attachments include a Performance Work Statement (PWS) and a Wage Determination.

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide massage therapy services to authorized patrons of the Langley Sports and Fitness Center at Joint Base Langley-Eustis (JBLE), Langley Air Force Base, VA.

• Furnish all management, transportation, tools, supplies, equipment, and labor for massage therapy services.

• Provide massage tables, chairs, standard intake forms, service-ready linens, a printer for administrative documentation, and cleaning/sanitation supplies.

• Ensure continuous and reliable service to patrons.

• Massage Therapists must be CPR and First Aid Certified, hold current certifications for the services provided, and possess liability insurance.

• Therapists must arrive 15 minutes prior to scheduled appointments.

• Greet each customer within 5 minutes and secure payment receipt.

• Maintain an operational online calendar and utilize their own scheduling system.

• Deliverables include certificates, insurance liability, schedule of appointments, and personnel information for badges, with specified due dates.

• Performance will be evaluated based on objectives such as timely arrival, customer greeting, calendar operability, and scheduling system maintenance, with defined rating criteria for performance levels.

• Services are to be performed at the Langley Sports and Fitness Center, Langley Air Force Base, VA.

• Hours of operation are within the center's open hours, Monday-Friday, excluding federal holidays. Services outside normal hours require coordination.

• Personnel must be able to read, understand, speak, and write English fluently.

• Contractors must comply with all environmental management policies for JBLE.

• Contractors must obtain necessary passes and identification for base access, including background checks and potential TIER 1 suitability/fitness determination.

• No weapons, firearms, or ammunition are permitted on the installation.

• Smoking is restricted to designated areas.

• The contractor shall provide a contract manager and an alternate.

• The NAFI (Non-Appropriated Fund Instrumentality) will pay an 80/20 split of the monthly proceeds from the concessionaire contract. Payments are made after submission of sign-in sheets and invoices for validation and certification of satisfactory services.

Other / Unclassified

This document is a Wage Determination (WD) issued under the Service Contract Act (SCA). It lists occupational classifications and their corresponding minimum hourly wage rates and fringe benefits required for federal contracts in specific geographic areas (North Carolina Counties of Currituck, Gates; Virginia Counties of Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Mathews, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, York).

This document is crucial for bidders responding to Service Contract Act solicitations within the specified geographic areas. It establishes the minimum labor costs that must be factored into proposals. Bidders must ensure their proposed wages and benefits meet or exceed the rates listed for each occupation they intend to use on the contract. The document also outlines general benefits (health & welfare, vacation, holidays) and specific requirements like hazardous pay differentials and uniform allowances. It details the process for requesting additional classifications and wage rates if an occupation is not listed.

• Geographic Scope: North Carolina (Currituck, Gates) and Virginia (Chesapeake, Gloucester, Hampton, Isle of Wight, James City, Mathews, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, Williamsburg, York).
• Minimum Wage Rates: Listed per occupation code.
• Fringe Benefits: Includes Health & Welfare, Vacation, and Holidays.
• Special Pay: Hazardous Pay Differential and Uniform Allowance details.
• Conformance Process: Outlines how to request wage rates for unlisted occupations.