Learning Management System (LMS) Transition & Support Services

Quick Summary

The Department of the Air Force (FA7037 AMIC DET 2 JBSA) is conducting a Sources Sought / Request for Information (RFI) for Learning Management System (LMS) Transition & Support Services in San Antonio, TX. This RFI aims to identify sources capable of providing a comprehensive LMS solution, specifically addressing technical requirements and operational constraints during a transition from a long-standing incumbent platform (Canvas LMS). Responses are due by March 13, 2026, at 1600 CST.

Purpose

This RFI is for market research and planning purposes only, not a solicitation. Its goal is to identify industry capabilities for a comprehensive LMS solution that can meet the agency's technical requirements while managing significant operational constraints and ensuring mission continuity during a potential transition from the current Canvas LMS. The information gathered will inform the Government's acquisition strategy and potentially shape future solicitations.

Scope of Work / Key Requirements

Respondents should detail capabilities in:

• Transition and Data Migration Strategy: A "white-glove" methodology for migrating 10-15 complex courses and user data from Canvas LMS, including project timeline, assessment of government effort, and managing transition tasks without government personnel. The system needs to migrate approximately 5 years of course data and data for 11,000 students.
• Replication of "Catalog" Workflow: How the proposed solution will provide an identical or superior user experience to the current Canvas "Catalog" feature for global registration and firewall mitigation, ensuring uninterrupted access.
• Mission Continuity and Policy Compliance Guarantee: A strategy to ensure 100% continuity of training during the transition, detailing technical approaches and contractual Service Level Agreements (SLAs).
• Rough Order of Magnitude (ROM): A comprehensive ROM for a base year and four option periods, covering annual software/platform licensing, one-time and recurring migration/transition costs, and training/support costs.
• User Metrics: The system requires approximately 3,000 student seats annually and needs to be operational 24/7 due to policy-mandated courses and a globally distributed student base.
• System Integration: Integrations with other systems (e.g., HRIS) are required to allow students to register for courses, generate certificates, and monitor metrics. The training team will manage day-to-day LMS activities after initial SaaS implementation.
• FedRAMP Certification: FedRAMP certification is not required.

Contract & Timeline

• Type: Sources Sought / Request for Information (RFI)
• Product Service Code: 7A21 (Business Application Off The Shelf Software)
• Set-Aside: None specified.
• Response Due: March 13, 2026, at 1600 CST.
• Published: March 9, 2026.

Submission Details

• Responses must be submitted electronically to sabrina.miller.4@us.af.mil AND tamia.mccoy@us.af.mil.
• Submissions should not exceed 10 pages (excluding a cover page).
• Include company name, address, CAGE code, and point of contact details.
• Generic capability statements are discouraged; responses must directly address the requested information.

Additional Notes

This RFI is for market research only and does not pre-qualify vendors for future solicitations. RFI submissions will be treated as source selection information and protected from disclosure under FOIA Exemption 4. Any costs incurred in response to this RFI are the sole responsibility of the respondent.