Medical Support Services for CBP (including medical exams, fitness for duty, drug testing, and related services)

Solicitation / RFP / RFQ

This document outlines a solicitation for comprehensive Medical Support Services for U.S. Customs and Border Protection (CBP), Office of Human Resources Management. The services will support both the National Programs Division (NPD) and the CBP Hiring Center (HC).

• Employee Services (NPD): Fitness for duty evaluations, return to work reviews, medical documentation reviews, medical and psychiatric consultations, and administration of the Drug-Free Workplace Program (DFWP), including drug testing and Medical Review Officer (MRO) services.

• Pre-Employment Services (CBP HC): Pre-employment medical examinations, fitness testing (PFT-1), drug test specimen collection, laboratory analysis, medical and mental health consultations, and MRO services for candidates.

• Services are required nationwide and at select international locations.

• Contractor must maintain a network capable of providing services within a 60-mile radius of employee/candidate locations.

• High-volume, time-sensitive processing is expected.

• Contract Type: Firm Fixed Price, Indefinite Delivery/Indefinite Quantity (IDIQ).

• Period of Performance: 60 months (five 12-month ordering periods).

• Minimum Order Value: $500,000.

• Maximum Order Value: To be set at award.

• Proposal Submission: A two-phase process is required: Phase I (Written technical/management approach and past performance questionnaire) and Phase II (Oral presentation, Small Business Utilization Plan, and cost/price proposal).

• Submission Format: Electronic files only.

• Page Limits: Volume I (Technical/Management) limited to 25 pages (excluding attachments).

• Evaluation Criteria: Technical & Management Approach (most important), Past Performance, Oral Presentation, Small Business Utilization, and Cost/Price. Award will be made on a best value trade-off basis.

• A Small Business Utilization Plan is required.

• Contractor personnel must undergo background investigations and comply with DHS/CBP security, privacy, and IT requirements.

• Strict quality control and reporting requirements are in place.

• Offerors must provide a detailed transition-in plan.

• Several attachments are referenced, including the Statement of Work (SOW), historical duty locations, and various templates/forms to be provided by amendment.

Form / Attachment / Pricing Sheet

This document appears to be a list of U.S. and non-U.S. cities and their corresponding ZIP codes. It is likely provided as an informational attachment to a solicitation or contract, potentially for logistical, shipping, or contact purposes.

• Lists cities and ZIP codes for various states within the U.S.
• Lists cities and ZIP codes for numerous countries outside the U.S.

Bidders may need to reference this document to understand the geographic scope of the opportunity, for potential shipping or travel cost estimations, or to ensure they are aware of all listed locations relevant to the contract's performance or administration.

Statement of Work (SOW) / Performance Work Statement (PWS)

This Statement of Work (SOW) outlines the requirements for comprehensive medical services to support U.S. Customs and Border Protection (CBP) in ensuring personnel are qualified to perform essential job duties safely and effectively. This includes managing and implementing medical standards, examinations, and the Federal Drug-Free Workplace Program.

Services are divided into two main sections:

Section A: Employee Services – National Programs Division (NPD) This section covers services for current CBP employees, including:

• General medical examination scheduling and processes.
• Fitness for duty evaluations.
• Return to work assessments.
• Medical documentation review.
• Medical reassignment evaluations.
• Drug testing (specimen collection, laboratory analysis, and Medical Review Officer services).
• Development of vision and hearing medical requirements.

Section B: Pre-Employment Services - CBP Hiring Center (CBP HC) This section covers services for pre-employment candidates, including:

• Pre-employment medical examinations.
• Medical consultations (including mental health and vision).
• Pre-employment fitness tests (PFT-1).
• Pre-employment drug test collection, laboratory analysis, and Medical Review Officer services.

Services will be delivered to all CBP locations, nationally and internationally. The contractor must be available 24/7 for drug or alcohol testing notifications. Specific locations for specimen collection may include Canada, the Caribbean, Abu Dhabi, United Arab Emirates, and Dublin, Ireland.

• Contractor must maintain a secure, web-based data system accessible by CBP personnel.
• Compliance with numerous federal laws, regulations, and policies (e.g., HIPAA, CFR, HHS Guidelines).
• Security requirements including background investigations and adherence to DHS security policies.
• Contractor personnel must be licensed and certified to practice medicine in the U.S. jurisdictions.
• Key personnel include Program Managers, Laboratory Director, Medical Review Officer, Lead Reviewing Physician Consultant, Mental Health Reviewing Consultant, and Vision Reviewing Physician Consultant.

Solicitation / RFP / RFQ

This document is a DRAFT Request for Proposal (RFP) for an Indefinite Delivery, Indefinite Quantity (IDIQ) contract. The Government anticipates awarding a contract for services, with specific details to be outlined in the attached Statement of Work (SOW).

• The contract will be for services, with specific requirements detailed in the attached Statement of Work (SOW).

• Key Personnel required include a Program Manager (NPD), Program Manager (HC), Laboratory Director, Medical Review Officer, Lead Reviewing Physician Consultant, Mental Health Reviewing Consultant, and Vision Reviewing Physician Consultant.

• Contractor employees will require background investigations (T4 or T5) and may need security clearances.

• Compliance with various Federal Acquisition Regulation (FAR) and Department of Homeland Security Acquisition Regulation (HSAR) clauses is mandatory, covering areas such as cybersecurity, data safeguarding, labor standards, and reporting.

• Contract Type: The specific contract type is not fully defined in this excerpt, but it is an IDIQ contract with Firm Fixed Unit Price orders.

• Period of Performance: 60 months, consisting of five (5) twelve (12) month ordering periods. Tentative ordering periods are listed from August 1, 2026, to July 31, 2031.

• Contract Minimum: $500,000.

• Contract Maximum: To be determined at award.

• Proposals will be evaluated in two phases: Phase I (Advisory) and Phase II (Oral Presentations, Small Business Utilization Plan, Cost/Price Submission).

• Evaluation Factors: Technical & Management Approach, Past Performance, Oral Presentation, Small Business Utilization, and Cost/Price.

• Non-price factors are significantly more important than cost/price.

• Key deadlines: Vendor questions due by March 10, 2026. Phase I submissions due April 10, 2026.

• The solicitation encourages participation in the DHS Mentor-Protégé Program.

• Small business subcontracting plans are required.

• This is a DRAFT RFP, and details may change.

• Numerous FAR and HSAR clauses are incorporated by reference, covering a wide range of compliance and operational requirements.