R699--Monitoring Services for Veteran Participants Living at the Care, Treatment, and Rehabilitative Services (CTRS) "Tiny Shelter" Site Located at VA Greater Los Angeles Healthcare System (VAGLAHS)

Questions & Answers / Clarifications

This document provides a clarification regarding the total contract amount and its distribution over the contract period.

• Total Contract Amount: The $6.1 million is the maximum total amount that may be spent on all orders issued under this contract, not a fixed amount per year.
• Contract Type: This is an Indefinite Delivery Indefinite Quantity (IDIQ) contract, meaning order quantities and consequently annual expenditures may fluctuate based on agency needs.
• Contract Structure: The contract will consist of one base period plus three option periods.

This clarification provides essential information for bidders to understand the financial scope and structure of the contract, impacting how they might approach pricing and proposal development.

Amendment / Modification

• This document is Amendment 0002 to Solicitation 36C26226R0015.

• It references an "Additional Question" related to the solicitation.

• The specific content of the "Additional Question" is not detailed in this metadata, but it is attached to the solicitation.

• Bidders should review the attached "Additional Question" document for any potential impact on their proposals or understanding of the requirements.

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding RFP# 36C26226R0015, clarifying various aspects of the solicitation, including staffing, quantities, and operational details.

• Unit of Measure (DY): "DY" represents a day, and the quantity "16" for Monitors refers to shift-posts per 24-hour day, not FTE headcount.
• Shift Hours: Shift times can be adjusted, but a 30-minute overlap is mandatory for handoff. Program Director must be onsite for their entire shift.
• Lead Monitor Coverage: The PWS requires one Lead Monitor per shift (3/day). Bidders should price based on the daily cost of one Lead Monitor.
• Staffing: Historically, staffing has included at least one Lead Monitor and 6-7 Monitors for day/evening shifts, and one Lead Monitor with 4 Monitors for overnight shifts.
• Safe Parking Capacity: The facility has 135 tiny shelter units (max 164 individuals) and can accommodate up to 15 vehicles for Safe Parking.
• Meals and Snacks: The contract awardee is NOT responsible for providing daily meals; these are supplied under a separate contract. The awardee distributes meals to the Safe Parking location.
• Laundry Supplies: The Government will furnish laundry supplies and linens; the contractor manages access and distribution.
• Toiletries/Hygiene Kits: These items are Government-furnished by the VA.
• Holidays/Billing: This is an IDIQ Firm Fixed Price contract; unit rates are all-inclusive, and the Government will not reimburse costs outside these fixed rates.
• Certifications: The contractor is responsible for all costs for obtaining and renewing certifications (online equivalents from accredited providers are acceptable).
• Veteran Population: The expected average daily Veteran population is 164 (maximum capacity). There are no anticipated changes or expansions to CTRS capacity.

These clarifications provide essential details for bidders to accurately price their proposals and understand operational requirements, particularly concerning staffing levels, unit pricing, and the provision of supplies and services.

Amendment / Modification

This document is Amendment 0001 to Solicitation 36C26226R0015. It contains responses to questions submitted by vendors regarding the solicitation.

This amendment addresses vendor questions, which may impact the understanding of various sections of the original solicitation.

Bidders should review the attached "RFP 36C26226R0015 Questions Amend 0001" document to understand any clarifications or changes to requirements, submission instructions, or evaluation factors. This may affect proposal preparation and submission.

Solicitation / RFP / RFQ

This solicitation is a Request for Proposal (RFP) for Monitoring Services for the Care, Treatment and Rehabilitative Services (CTRS), "Tiny-shelter" site at the VA Greater Los Angeles Healthcare System (VAGLAHS). The services are intended to provide immediate support and assistance to Veterans facing homelessness.

• Provide monitoring services 24 hours per day, 365 days per year.

• Staffing includes 1 Program Manager, 1 Lead Monitor per shift, and multiple Monitors across three shifts (Day, Evening, Overnight).

• Tasks include, but are not limited to: reporting safety concerns, managing keys, assisting Veterans with lockouts, maintaining facilities, distributing meals and linens, assisting with life skills activities, responding to emergencies, and maintaining logs.

• Lead Monitors will also supervise, mentor, and oversee Monitor efforts, troubleshoot issues, and provide training.

• Program Managers require a bachelor's degree in social sciences and relevant experience.

• Monitors and Lead Monitors require specific qualifications including certifications (AED, CPR, First Aid), experience with homelessness, and basic computer proficiency.

• This is an Indefinite Delivery, Indefinite Quantity (IDIQ) fixed-price contract.

• Period of Performance: May 1, 2026, through April 30, 2030.

• Guaranteed minimum amount: $1,000.00.

• Maximum aggregate value: $6,100,000.00.

• Contract type: Firm-Fixed-Price.

• Questions due: February 12, 2026, via email to tracey.williams-douglas@va.gov.

• Answers to questions will be issued via amendment by February 18, 2026.

• Proposals due: March 4, 2026, by 12:00 PM PST via email to tracey.williams-douglas@va.gov.

• Proposals must be submitted in two volumes.

• Evaluation factors include: Experience, Price, and Veteran Involvement.

• This acquisition is set aside for Small Business.

• NAICS Code: 561990 (All Other Support Services).

• Size Standard: $16.5 Million.

• Offerors shall not make changes to the provided Price Worksheet (Section D.1).

• Reference contract information is required (Attachment D.2).

• Wage Determination for County of Los Angeles dated 12/08/2025 applies.

Solicitation / RFP / RFQ

This is a Request for Proposal (RFP) for Monitoring Services for Veteran Participants living at the Care, Treatment, and Rehabilitative Services (CTRS) "Tiny Shelter" Site located at the VA Greater Los Angeles Healthcare System (VAGLAHS).

• Provision of monitoring services for veteran participants at the CTRS "Tiny Shelter" site.

• The solicitation number is 36C26226R0015.

• The place of performance is the VA Greater Los Angeles Healthcare System (VAGLAHS), 11301 Wilshire Blvd, Los Angeles, California 90073.

• Response Date/Time/Zone: 03-04-2026 12:00 PM PACIFIC TIME, LOS ANGELES, USA.

• The document references an attached document: "S02 - RFP 36C26226R0015 VAGLAHS CTRS Service Monitors."

• This opportunity is set aside for the Small Business Administration (SBA).

• Product Service Code: R699

• NAICS Code: 561990

• Contracting Office Address: Department of Veterans Affairs, Network Contracting Office 22, 4811 Airport Plaza Drive, Suite 600, Long Beach CA 90815.

• Point of Contact: Tracey Williams-Douglas, Contract Specialist, tracey.williams-douglas@va.gov.