Referral Clerk Services for the 51st Medical Group, Osan Air Base, Republic of Korea
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Medical Readiness Contracting Office – Pacific intends to issue a firm fixed-price, non-personal services contract for Referral Clerk services for the 51st Medical Group (51 MDG) at Osan Air Base, Republic of Korea. This presolicitation outlines the requirement for managing the TRICARE Referral process between 51 MDG and Brian D. Allgood Army Community Hospital (BDAACH). The solicitation package is expected to be available on SAM.gov in February 2026.
Scope of Work
The contractor shall provide Referral Clerk services, primarily managing referral processing and appointing to ensure access to care. Key responsibilities include:
- Assessment: Identifying TRICARE eligibility and processing referrals to appropriate MTF clinics at BDAACH.
- Planning: Collaborating with patients, families, primary providers, and healthcare teams to develop effective care plans.
- Facilitation: Coordinating care and communication among providers and clinical staff at BDAACH and 51 MDG.
- Advocacy: Supporting patients and families to ensure appropriate and timely care coordination.
Required Qualifications
- Education: Bachelor’s degree (Administration, business administration, healthcare administration, or English literature recommended).
- Experience: Minimum three (3) years within the last five (5) years in Referral Management, Hospital Administration, Healthcare Administration, or medical customer service/liaising within US/Korean medical systems.
- Language Proficiency: Native-level English (TOEIC >= 800 within 3 years) and native-level Korean (TOPIK >= 80 within 3 years).
Contract & Timeline
- Type: Firm Fixed-Price, Non-Personal Services Contract
- NAICS: 561110 (Size Standard: $12.5M)
- Period of Performance: April 1, 2026 – March 31, 2027 (base) + four (4) one-year option periods.
- Set-Aside: None specified (Open competition).
- Solicitation Release: Approximately February 2026 on SAM.gov.
- Published: January 22, 2026.
Important Considerations for Offerors
All sources may submit a quote. However, due to the Republic of Korea (ROK)-United States (U.S.) Status of Forces Agreement (SOFA), offerors must already possess or confirm their ability to obtain requisite business licenses directly from the ROK Government. This includes compliance with all applicable ROK laws regarding labor, taxation, and immigration. Failure to demonstrate this authorization and capacity in the initial quote will lead to non-consideration for award.