Referral Clerk Services for the 51st Medical Group, Osan Air Base, Republic of Korea
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Army (MRCO Pacific) is soliciting quotes for Referral Clerk Services to support the 51st Medical Group at Osan Air Base, Republic of Korea. This requirement provides non-personal services to manage patient referrals and ensure access to care for eligible beneficiaries. Quotes are due February 17, 2026.
Scope of Work
The contractor will provide personnel to perform administrative and clerical medical support, including:
- Managing referral processing, appointing, and tracking for specialty care.
- Coordinating communication between providers, nurses, and clinical staff.
- Uploading medical records to the GENESIS system within five business days.
- Providing customer service at the TRICARE front desk.
- Personnel must have at least three years of experience in healthcare administration or referral management and demonstrate native-level proficiency in both English and Korean (TOEIC >= 800 and TOPIK >= 80).
Contract & Timeline
- Type: Firm Fixed-Price (FFP)
- Duration: One-year base period (starting April 1, 2026) plus four one-year option periods (Total duration not to exceed 66 months).
- Set-Aside: Unrestricted
- Response Due: February 17, 2026, 10:00 AM Local Time (Korea).
- NAICS Code: 561110 (Office Administrative Services).
Evaluation
Award will be made to the Lowest Price Technically Acceptable (LPTA) quoter. Evaluation factors include:
- Technical Capability
- Price Quotes must be submitted in English with pricing in U.S. Dollars across three volumes: Administrative, Technical, and Price.
Additional Notes
Amendment 0001 was issued to incorporate significant Federal Acquisition Regulation (FAR) updates effective February 2026 and to clarify SF 1449 completion instructions. Offerors must acknowledge all amendments and ensure compliance with updated FAR/DFARS clauses regarding cybersecurity and executive compensation reporting.