S201--EMS Housekeeping Services - new base + 2

Statement of Work (SOW) / Performance Work Statement (PWS)

This Performance Work Statement (PWS) outlines the requirements for providing comprehensive housekeeping services at the Veteran Affairs George E. Wahlen Medical Center Campus (VASLC) in Salt Lake City, UT. The primary goal is to maintain a sanitary, safe, and aesthetically pleasing environment to prevent healthcare-acquired infections and support patient care.

The contractor shall provide all labor, supervision, management, transportation, equipment, materials, and non-personal services for hospital housekeeping, general housekeeping, and Regulated Medical Waste (RMW) collection. Services include cleaning and sanitizing various areas such as patient rooms, restrooms, common areas, corridors, administrative offices, and specialized clinical and surgical suites. Specific tasks include dusting, sweeping, mopping, vacuuming, trash collection, RMW handling, restocking supplies, and reporting maintenance issues.

Services must meet defined standards for cleanliness, sanitation, and safety. Performance will be evaluated based on a Quality Assurance Surveillance Plan (QASP), with specific defect thresholds for different service types (Type I-V). Remedies for non-compliance include re-performance within specified timeframes, warning letters, and progress meetings. Key personnel (Supervisor, Shift Leaders) require specific experience and certifications. Training, uniforms, health requirements (including immunizations), and security clearances are mandatory.

Services are required across the VASLC campus, encompassing Main Hospital Building 1, Building 14, and several other buildings (2, 4, 5, 6, 7, 8, 9, 16, 18, 47, and 49). Services are required 7 days a week, with specific shifts detailed for weekdays and weekends. The contract period is not explicitly stated but includes options for extension.

• Staffing: Key personnel require specific experience. Shift leaders must be capable of directing emergency cleaning. All personnel require background checks and security clearances.
• Training: Mandatory in-service training, annual refreshers, and initial orientation on infection control, safety, and hazardous materials are required.
• Health: Employees must meet specific immunization and health screening requirements. Reporting of workplace injuries and potentially transmittable illnesses is mandatory.
• Uniforms & PPE: Contractors must wear designated uniforms and appropriate Personal Protective Equipment (PPE).
• Security: All personnel are subject to background investigations. Compliance with installation security regulations is required.
• Waste Management: Strict protocols for the collection, handling, and disposal of Regulated Medical Waste (RMW) must be followed.
• Floor & Carpet Care: Annual stripping/waxing of hard floors and semi-annual carpet care are specified.
• Reporting: Monthly work schedules, personnel rosters, accident reports, and facility defect reports are required.
• Government-Furnished Items: The Government will provide certain supplies (e.g., trash liners, disinfectants, hand hygiene products) and equipment (e.g., computer for supervisor).

Form / Attachment / Pricing Sheet

This document contains architectural as-built drawings for Building 14 at the VA Salt Lake City facility. These drawings provide a detailed representation of the building's current state.

• Basement Floor Plan
• Ground Floor Plan
• Penthouse Floor Plan
• Roof Plan
• First Floor Plan
• Second Floor Plan
• Third Floor Plan

These drawings are crucial for potential bidders to understand the existing conditions, layout, and structure of Building 14. This information is essential for accurately assessing the scope of work, developing proposals, and planning any necessary renovations or construction activities related to this opportunity.

Questions & Answers / Clarifications

This document provides clarifications and answers to vendor questions regarding RFQ 36C25926Q0071 for janitorial services.

• Consumables & Equipment: The contractor is responsible for furnishing all supplies and equipment, except for specific items like toilet tissue, paper towels, soap dispensers, liquid hand soap, cake soap, plastic trash bags, partition trash liners, toilet seat sanitary covers, feminine hygiene products, floor wax, cleaning and disinfecting chemicals, deodorant blocks, urinal screens, housekeeping carts, recycle supplies, personal protective equipment, and pagers/cell phones, which will be provided by the Government.
• Regulated Medical Waste (RMW): The scope includes the collection and transport of RMW as defined in the PWS. The contractor is responsible for internal collection and transport to the facility’s centralized onsite storage/dock.
• Staffing & Security: Contractor shall submit an initial personnel roster within 30 calendar days of award. Background checks and PIV credentials are required for facility access, typically completed within 1-3 months.
• Incumbent Contractor: Janitorial needs are currently provided by Hamhed, LLC under contract 36C25925P0461, but not to the full extent of this requirement.
• Square Footage: Offerors are responsible for developing staffing plans and pricing based on information in the Room Audit Summary and floor plans, as specific square footage details are often referenced back to these documents.
• Key Personnel: Supervisor and Shift Leaders are considered key personnel. Substitutions must follow the procedures outlined in Paragraph 1.5.13, requiring prior approval and justification.
• Certifications: Industry-recognized certifications are required for Shift Leaders. The Government will accept equivalent certifications and experience, and certifications may be obtained post-award within six months if the individual meets experience requirements.
• Bonding: A bond is NOT required. Offerors must submit a Certificate of Insurance with their offer.
• Building 32: Building 32 is confirmed NOT to be included in this contract.

These clarifications provide essential details for offerors to refine their technical approaches, staffing plans, and pricing. Key areas clarified include supply responsibilities, RMW handling, security requirements, and personnel qualifications. The evaluation approach will be comparative analysis.

Form / Attachment / Pricing Sheet

This document contains architectural drawings for Building 16-20, specifically "AS-BUILT Drawings" for various floors. These drawings detail the layout and design of the building, including room designations, dimensions, and placement of utilities and fixtures.

• Floor Plans: Includes ground, first, second, third, and basement floor plans for Building 16 and first and second floor plans for Building 20.
• Room Designations: Clearly labels various rooms such as offices, conference rooms, classrooms, restrooms, mechanical rooms, electrical rooms, storage areas, and residential units (bedrooms, bathrooms, kitchens, living areas).
• Dimensions and Labels: Provides room dimensions (e.g., SF) and room numbers for identification.
• Utilities and Fixtures: Indicates the location of mechanical, electrical, and telecommunications systems, as well as plumbing fixtures.
• Stairs and Elevators: Shows the placement of stairwells and elevator shafts.

These drawings are crucial for bidders to understand the physical scope and layout of the facilities involved in the opportunity. They provide detailed information about the existing conditions and design of the buildings, which is essential for accurate bidding, proposal development, and understanding any potential construction, renovation, or maintenance requirements.

Form / Attachment / Pricing Sheet

This document appears to be a floor plan or architectural drawing, likely related to building infrastructure or facility management. It details the layout of rooms, corridors, mechanical shafts, and service areas within a building, potentially labeled as 'Building 1 2 F zone'.

• Detailed room layouts, including offices, service areas, and potentially patient rooms or labs.
• Identification of mechanical shafts and elevator locations.
• Corridor and circulation paths.
• Annotations indicating specific zones or areas (e.g., 'MECHANICAL SHAFT', 'PUBLIC ELEVS').

This document is crucial for bidders involved in construction, renovation, facility maintenance, or any work requiring an understanding of the physical space. It provides essential spatial information for planning, estimating, and executing tasks related to the building's layout and systems.

Form / Attachment / Pricing Sheet

This document is a revised Price Schedule for janitorial and related services at the VA Medical Center in Salt Lake City. It outlines the specific services, quantities, units, and contract periods for the base year and two option years. Bidders must use this schedule to provide their pricing for each CLIN (Contract Line Item Number).

• Services: Includes janitorial services for various buildings (outside and main hospital areas) across different shifts (first, second, porter), as well as annual stripping and waxing, and semi-annual carpet cleaning.
• Contract Periods: Details services for the Base Year (March 1, 2026 – February 28, 2027), Option Year 1 (March 1, 2027 – February 29, 2028), and Option Year 2 (March 1, 2028 – February 28, 2029).
• CLINs: Each service is assigned a unique CLIN (0001-0006 for Base Year, 1001-1006 for Option Year 1, 2001-2006 for Option Year 2).
• Pricing Fields: Provides columns for Unit Price and Total Amount, which bidders are required to complete.

This pricing schedule is critical for bidders to understand the scope and duration of services required. Bidders must accurately fill in their proposed unit and total prices for each CLIN to be considered responsive. The schedule details the specific tasks, locations (building numbers), shifts, and frequencies of services, allowing bidders to estimate their costs and formulate their proposals.

Other / Unclassified

This document is a U.S. Department of Labor Wage Determination (No. 2015-5489, Revision No. 28) applicable to contracts in Utah, specifically within the counties of Salt Lake and Tooele. It lists various occupational classifications with their corresponding minimum hourly wage rates and outlines required fringe benefits.

This wage determination is crucial for potential bidders on Service Contract Act (SCA)-covered contracts in the specified area. It establishes the minimum wage and fringe benefit rates that must be paid to employees performing work under such contracts. Bidders must consult this document to accurately calculate labor costs and ensure compliance with federal regulations when preparing their proposals. Key information includes:

• Occupational Wage Rates: A comprehensive list of job titles and their minimum hourly pay.
• Fringe Benefits: Details on Health & Welfare benefits ($5.55/hour or $222.00/week), paid sick leave (EO 13706), and vacation/holiday policies.
• Executive Orders: Information on the applicability of Executive Order 13706 (Paid Sick Leave) and Executive Order 13658 (Minimum Wage).
• Conformance Process: Guidance on how to classify and determine wages for occupations not explicitly listed in the determination using Standard Form 1444 (SF-1444).

Form / Attachment / Pricing Sheet

This document contains "AS-BUILT Drawings" for various buildings (37, 38, 39, 40, 41, 44, 45, 47) at the VA Salt Lake City site. These drawings depict the existing conditions and architectural layouts of these buildings.

• Architectural floor plans and roof plans for multiple buildings.
• Room designations, labels, and dimensions.
• Locations of mechanical, electrical, and other equipment.
• Site plans indicating building locations and utility connections.

These drawings provide detailed information about the existing infrastructure and layout of the specified buildings. Bidders can use this information to understand the current state of the facilities, which is crucial for planning and executing any potential construction, renovation, or maintenance work related to these buildings.

Forms / Attachments / Pricing Sheets

This document contains architectural as-built drawings for various buildings (05, 06, 07, 08, 09, and 13) at the VA Salt Lake City site. These drawings provide a record of the existing conditions and construction of these facilities.

• Floor plans (Ground, First, Second, Basement, Roof) for multiple buildings.
• Architectural details and layouts.
• Identification of rooms, areas, and building components.
• Project and drawing information including dates, project numbers, and drawing numbers.

These as-built drawings are crucial for potential bidders to understand the current state of the facilities. They provide detailed information on the existing structures, layouts, and systems, which is essential for accurately assessing the scope of work, developing proposals, and planning for any potential renovations, repairs, or construction projects at the VA Salt Lake City site.

Forms / Attachments / Pricing Sheets

This document contains "AS-BUILT Drawings" for architectural plans related to buildings 02, 03, and 04 at the VA Salt Lake City location. These drawings represent the final construction as it was built, rather than the original design.

• Building 02: Includes Ground Floor Plan, Roof Plan, First Floor Plan, and Second Floor Plan.
• Building 03: Includes Ground Floor Plan, Roof Plan, First Floor Plan, and Second Floor Plan.
• Building 04: Includes Basement Floor Plan, Roof Plan, First Floor Plan, and Second Floor Plan.
• Each drawing is dated between December 11, 2019, and December 17, 2019.
• The drawings were prepared by zLink, Inc.

These as-built drawings are crucial for any bidder involved in future construction, renovation, or maintenance projects at the specified VA Salt Lake City buildings. They provide accurate, current layouts and configurations of the buildings, which are essential for accurate bidding, planning, and execution of work.

Form / Attachment / Pricing Sheet

This document contains "AS-BUILT Drawings" for "Building 01" at the "VA SALT LAKE CITY" location. These architectural drawings provide a record of the building's condition and layout as it was constructed or modified.

The document includes detailed floor plans for:

• Ground Floor
• Roof Plan
• First Floor
• Second Floor
• Third Floor
• Fourth Floor
• Fifth Floor
• Sixth Floor
• Seventh Floor

Each plan depicts the layout of rooms, spaces, and mechanical/equipment areas.

These as-built drawings are crucial for potential bidders to understand the existing conditions, dimensions, and configurations of the facility. This information is essential for accurately estimating costs, planning work, and ensuring compliance with the physical requirements of any future construction, renovation, or maintenance opportunities at this site.

Form / Attachment / Pricing Sheet

This document is a campus map of the George E. Wahlen Department of Veterans Affairs Medical Center in Salt Lake City, Utah. It serves as a visual guide for visitors and staff to navigate the facility.

• Building List: A numbered list identifying various buildings and their corresponding departments or functions (e.g., Chapel, Dermatology Clinic, Pharmacy, Emergency Department, various clinics, administrative offices).
• Map Layout: A visual representation of the campus showing building locations, parking lots (labeled Lot 1, Lot 2, etc.), entrances, and internal roadways.
• Key/Legend: Symbols indicating Main Patient Parking (P), Emergency Department (E), GEM Court Garden, and Purtkwahgahm Garden.
• Entrances: Designated entrances such as the 5th South Entrance, Foothill Drive Entrance, and Sunnyside Avenue Entrance, with associated hours of operation for some.
• Street Names: Internal street names like Baker Street, Kisters Street, and Wahlen Way are shown.

This map is relevant to bidders as it provides a visual understanding of the physical layout of the VA Medical Center. This can be helpful for understanding the location of specific departments or facilities mentioned in other solicitation documents, particularly if the opportunity involves on-site work, deliveries, or interaction with specific parts of the medical center.

Form / Attachment / Pricing Sheet

This document, titled "Room Audit Summary," provides a detailed listing of buildings, floors, subsections, room counts, and total cleanable square footage. It serves as a data reference for facility management and potentially for space allocation or utilization assessments.

• Building Breakdown: Organizes data by Building (e.g., Bldg 1, Bldg 14, Bldg 16).
• Floor-Level Detail: Within each building, data is further categorized by floor.
• Subsection Information: Provides specific room counts and total cleanable square footage for various subsections (e.g., "Bldg 1.1.A Zone CMN," "Bldg 14.2.AMU").
• Summary Totals: Includes overall room counts and total cleanable square footage for each building and floor.

While not a solicitation or SOW, this document provides critical baseline data about the physical space. Bidders responding to opportunities involving facility maintenance, space management, or related services may use this information to understand the scale and scope of the facilities involved. It can inform resource planning, cost estimation, and the assessment of operational requirements.

Amendment / Modification

This amendment addresses the following:

• Answers to vendor questions have been provided (see attached Questions and Answers).

• The Performance Work Statement (PWS) has been revised (see attached revised HOUSEKEEPING PWS 2.10.2026).

• The Pricing Schedule has been revised (see Attachment 2 – Price Schedule).

• The offeror due date has been extended.

• Performance Work Statement (PWS)

• Pricing Schedule

• The offeror due date is extended to February 17, 2026, 5:00 PM Mountain Time, Denver, USA.

• All offers are to be emailed to heather.chase2@va.gov by the new deadline.

Solicitation / RFP / RFQ

This solicitation is for EMS Housekeeping Services at the George E. Wahlen VA Medical Center in Salt Lake City, Utah. The contract will be set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).

• The primary service required is housekeeping.

• Product Service Code (PSC): S201

• North American Industry Classification System (NAICS) Code: 561720 (Janitorial Services)

• Place of Performance: George E. Wahlen VA Medical Center, 500 Foothill Blvd, Salt Lake City, UT 84148.

• Response Date/Time/Zone: February 13, 2026, 5:00 PM Mountain Time, Denver, USA.

• Contracting Office Address: Department of Veterans Affairs, Network Contracting Office NCO 19, 6162 South Willow Drive, Suite 300, Greenwood Village CO 80111.

• This solicitation is a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside.

• An optional site visit is scheduled for Friday, February 6, 2026, at 11:00 am MST. Location: 500 Foothill Blvd, Salt Lake City, Utah 84148. Meet inside the main lobby of building 14 next to the Emergency Room entrance. Contact 801-232-2343 for directions. The site visit is optional and not required for bid submission or evaluation.

Performance Work Statement (PWS)

This PWS outlines the requirements for providing comprehensive housekeeping services at the Veteran Affairs George E. Wahlen Medical Center Campus (VASLC), including the main hospital (Buildings 1 and 14) and several other specified buildings.

The contractor shall provide all labor, supervision, management, transportation, equipment, materials, and non-personal services for hospital housekeeping, general housekeeping, and Regulated Medical Waste (RMW) collection. Services include cleaning and sanitizing various areas, collecting and disposing of waste, restocking supplies, reporting maintenance issues, and adhering to strict infection control guidelines. Specific tasks are categorized into five types (Type I: Surgical Suites, ED; Type II: Common Areas; Type III: Patient Rooms/Restrooms; Type IV: Clinical Areas; Type V: Admin/Office), each with defined service levels and response times.

• Adherence to specific cleaning standards for different service types (e.g., total disinfection cleaning for Type I and III).

• Response times for additional assistance and terminal cleaning are specified (e.g., 5-10 minutes for Type I/III, 30 minutes for Type III terminal cleaning).

• Strict protocols for handling and disposing of Regulated Medical Waste (RMW).

• Contractor must implement an effective quality control program and will be subject to government quality assurance surveillance.

• Performance objectives include defect limits per service type, with remedies like re-performance within 2 hours.

• Place of Performance: Veteran Affairs George E. Wahlen Medical Center Campus, 500 S. Foothill Blvd., Salt Lake City, UT 84148, covering multiple buildings.

• Hours of Operation: Services are required 7 days a week, with specific crew schedules for weekends and weekdays, including multiple shifts.

• Staffing: Key personnel (Supervisor, Shift Leaders) require specific experience and certifications. All personnel must be able to read, write, speak, and understand English.

• Training: Mandatory in-service training, annual refresher training, and initial orientation covering infection control, safety, hazardous materials, and specific hospital procedures.

• Uniforms & PPE: Contractor-provided uniforms, with specific requirements for surgical scrubs and Personal Protective Equipment (PPE) as needed.

• Health Requirements: Pre-employment physicals, immunizations (TB, Hepatitis B, Influenza, etc.), and reporting of exposures or illnesses are required.

• Security: All contractor employees are subject to background investigations and must comply with VA facility security regulations.

• Government-Furnished Property: Includes trash liners, RMW supplies, hand hygiene products, cleaning/disinfectant wipes, paper products, EPA-registered disinfectants, face masks, local phone service, and one computer for the supervisor. The government will NOT provide general equipment.

• Contractor Requirements: Contractor must furnish all other necessary equipment, supplies, and vehicles. Approval from COR is required for new supplies/equipment. Use of aerosol sprays is prohibited in patient treatment areas. Safety Data Sheets (SDS) for all chemicals must be provided.

Form / Attachment / Pricing Sheet

This document is the VA Notice of Limitations on Subcontracting—Certificate of Compliance for Services and Construction. It requires offerors to certify their compliance with subcontracting limitations if awarded a contract.

• Services: The contractor will not pay more than 50% of the contract amount to firms that are not VIP-listed Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) or Veteran-Owned Small Businesses (VOSBs).
• General Construction: The contractor will not pay more than 85% of the contract amount to firms that are not VIP-listed SDVOSBs or VOSBs. Material costs are excluded.
• Special Trade Construction: The contractor will not pay more than 75% of the contract amount to firms that are not VIP-listed SDVOSBs or VOSBs. Material costs are excluded.
• Certification: Offerors must complete and sign the certification, acknowledging that false statements can lead to penalties.
• Compliance Verification: The VA may require documentation to verify compliance during contract performance or upon completion.

This form is mandatory for inclusion with an offer. Failure to provide a completed and signed certification will render the offer ineligible for evaluation and award. Bidders must understand and agree to these subcontracting limitations based on the predominant NAICS code for the acquisition.

Form / Attachment / Pricing Sheet

This document is a Price Schedule for janitorial services at the VA Medical Center in Salt Lake City. It outlines the CLINs (Contract Line Item Numbers), descriptions of services, quantities, units of issue, and placeholders for unit prices and total amounts for the base year and two option years.

• Base Year (March 1, 2026 – February 28, 2027): Details janitorial services for specific buildings (outside and main hospital areas) across multiple shifts and days, including weekend services.
• Option Year 1 (March 1, 2027 – February 29, 2028): Mirrors the base year services for the same buildings and shifts.
• Option Year 2 (March 1, 2028 – February 28, 2029): Mirrors the base year and Option Year 1 services. Note: CLIN 2004 has a different POP start date (12-01-2027).
• Service Breakdown: Differentiates between outside building janitorial services (CLINs 0001, 1001, 2001) and main hospital area janitorial services (CLINs 0002, 0003, 0004, 1002, 1003, 1004, 2002, 2003, 2004), including specific shifts and days of the week.

Bidders must use this schedule to determine their proposed pricing for each CLIN across the base year and option periods. The schedule requires bidders to fill in the "UNIT PRICE" and "TOTAL AMOUNT" for each line item, which will be crucial for proposal evaluation. It also clearly defines the scope and timing of the janitorial services required.

Solicitation / RFP / RFQ

This is a Request for Quote (RFQ) for Janitorial Services at the George E. Wahlen VA Medical Center (VASLC) in Salt Lake City, UT. The contract will be for a base year plus two option years. This is a combined synopsis/solicitation and constitutes the only solicitation; no separate solicitation will be issued.

• Janitorial services for the George E. Wahlen VA Medical Center.

• Detailed requirements are specified in Attachment 1 - Performance Work Statement (PWS).

• Services are to be delivered F.O.B Destination.

• Contract Type: Firm-fixed price.

• Period of Performance: Base year plus two option years.

• The total duration, including options, shall not exceed 5 years.

• Questions Deadline: February 3, 2026, 12:00 PM MT. All questions must be submitted in writing.

• Quote Submission Deadline: February 13, 2026, 5:00 PM MT.

• Submission Method: Email only to heather.chase2@va.gov (4MB email limit). Faxed or hand-carried quotes will not be accepted.

• Evaluation Factors:

  1. Technical capability or quality
  2. Price
  3. Past Performance
  4. VA Notice of Limitations on Subcontracting – Certificate of Compliance

• Award will be made on an "All or Nothing" basis to the responsible offeror whose offer is most advantageous to the Government, considering price and other factors.

• This solicitation is 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).

• SDVOSB status must be verified and visible in the SBA Small Business Certification (SBS) database at the time of quote submission and award.

• NAICS Code: 561720 (Janitorial Services), Size Standard: $22 Million.

• Offerors must complete and submit the RFQ in its entirety, including all required volumes: Technical Capability, Price, Past Performance, and VAAR 852.219-75 (Limitations on Subcontracting).

• Refer to Attachment 2 for the Price Schedule and Attachment 3 for the VA Notice of Limitations on Subcontracting.