V225--ELP Wheelchair Transportation Services I 60-month
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 17, is soliciting proposals for Non-Emergent Wheelchair Transportation Services for the El Paso VA Medical Center (EPVAHCS) and its associated Community-Based Outpatient Clinics (CBOCs). This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside. The contract will be a Firm-Fixed-Price, Single Award Indefinite Delivery Indefinite Quantity (IDIQ) with a 60-month ordering period. Offers are due by January 28, 2026, at 1:00 PM CST.
Scope of Work
The contractor will provide comprehensive 24/7 non-emergent wheelchair transportation services, including weekends and holidays. This encompasses furnishing vehicles, qualified personnel, management, supplies, and equipment. Services include transporting patients, their luggage (up to 20 lbs), medical records, and medications. Key requirements include:
- Ensuring courteous, professional personnel with valid driver's licenses and clean records.
- Personnel subject to background investigations and TB testing.
- Vehicles must meet all federal, state, and local regulations, safety standards, and be well-maintained.
- Utilization of VetRide Vendor Portal or VA-approved transportation software for trip requests and claims.
- Adherence to COVID-19 and other infectious disease precautions.
- Maintaining a Quality Control Plan (QCP) and complying with Minimum Performance Standards (e.g., 97% AQL for on-time pick-ups).
- Strict adherence to HIPAA and patient confidentiality.
- Compliance with all Federal, State, and local regulations, including annual VHA training.
Contract Details
- Contract Type: Firm-Fixed-Price, Requirements, Single Award IDIQ.
- Period of Performance: 60-month ordering period, from February 1, 2026, to January 31, 2031.
- Estimated Value: Minimum $10,000.00, Maximum $1,800,000.00.
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14). Offerors must be certified SDVOSBs listed in the SBA database.
- NAICS Code: 485991 (Specialty Passenger Automobile Transportation).
- Place of Performance: El Paso VA Health Care System, El Paso, Texas, and variable locations within Texas and New Mexico, including CBOCs, other VA facilities, non-VA medical facilities, veteran residences, and local airports.
Submission & Evaluation
- Offer Due Date: January 28, 2026, at 1:00 PM CST.
- Submission Requirements: Quotes must be on company letterhead and include unit price, total price, discount terms, CAGE code, UEI number, and business size. Offerors must be registered and active in SAM.gov. Quotes must be valid for at least 60 calendar days.
- Evaluation Factors: Award will be based on Price, Past Performance, and Technical Capability.
- Technical Capability: Evaluated based on Attachment C - Vendor Questionnaire, requiring a detailed approach to technical factors, compliance evidence, and submission of a Quality Control Plan, Contingency Plan, and Dispatch Procedures.
- Past Performance: Requires at least two recent and relevant references.
- Contact: Mariangie Rios Vazquez, Contract Specialist (mariangie.riosvazquez@va.gov, 210-996-8816). CC: Astrid.mckinney@va.gov on all correspondence.