V225--ELP Wheelchair Transportation Services I 60-month
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contracting Office 17, is seeking proposals for Non-Emergent Wheelchair Transportation Services for the El Paso VA Health Care System (EPVAHCS) and its associated Community-Based Outpatient Clinics (CBOCs). This is a Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside for a single-award, Firm-Fixed-Price Indefinite Delivery Indefinite Quantity (IDIQ) contract. Services are required 24/7 across various locations in Texas and New Mexico. Proposals are due by February 9, 2026, at 6:00 PM UTC.
Scope of Work
The contractor will provide all vehicles, personnel, management, supplies, and equipment for non-emergent wheelchair transportation of veterans, their luggage, medical records, and medications. Transport will occur to and from VA facilities, CBOCs, non-VA medical facilities, community care facilities, and local airports. Services must comply with federal, state, and local regulations, including COVID-19 protocols. Personnel must be qualified, courteous, undergo background investigations and TB testing. Vehicles must be wheelchair accessible, safe, and equipped. The contractor must utilize the VetRide Vendor Portal or VA-approved transportation software.
Contract Details
- Contract Type: Firm-Fixed-Price, Single-Award IDIQ
- Period of Performance: 60 months from the effective date, with a 30-day mobilization period post-award.
- Estimated Value: Minimum $10,000.00, Maximum $1,800,000.00
- Set-Aside: Service-Disabled Veteran-Owned Small Business (SDVOSB)
- Place of Performance: Variable, within Texas (El Paso, Hudspeth, Culberson counties) and New Mexico (Dona Ana, Otero counties), including EPVAHCS and affiliated locations.
Key Requirements & Evaluation
Bidders must submit a Quality Control Plan (QCP) and adhere to performance standards, including 97% acceptable quality levels for scheduled patient pick-ups (within 15 minutes) and incident reporting. Multiple Wage Determinations (for TX and NM counties) are applicable, establishing minimum wage rates and fringe benefits that must be incorporated. Evaluation will be based on Price, Past Performance (requiring at least two recent and relevant references), and Technical Capability (via Attachment C - Vendor Questionnaire). Offerors must be registered in SAM.gov and be certified SDVOSBs.
Submission & Additional Information
Quotes must be on company letterhead, including unit price, total price, CAGE code, UEI number, and business size, and remain valid for 60 calendar days. This is a new requirement with no incumbent contract. Historical data shows approximately 1800 trips in FY25, with future demand expected to increase. Operational details include 10% off-hours transport and routine long-distance trips into New Mexico. The VetRide Vendor Portal is noted for its reliability.