Change Management Training for Consulate Staff

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding the Change Management Training for Consulate Staff opportunity.

• Training Sessions: Training will be conducted in three or four cohorts. Pre-move sessions may be back-to-back, but post-move sessions should not be. Sub-groups (e.g., managers, direct reports) will have tailored content.
• Session Duration: Each session should be approximately 3 hours, with a minimum of 2 hours.
• Delivery Format: All four training sessions (two pre-move, two post-move) MUST be in-person in Casablanca. Initial assessments, leadership conversations, and evaluation reports can be virtual. Bids not offering in-person training will be non-compliant.
• Language: Facilitators with working familiarity of French and Darija are sufficient; simultaneous interpretation is not expected.
• Training Materials: Digital delivery is expected, with printed copies for vital handouts.
• Invoicing: Invoicing can be partial upon delivery of each individual deliverable/service.
• Facilities: The Consulate will provide facilities, audiovisual equipment, and classroom space.

Key clarifications include the mandatory in-person delivery of training sessions, cohort structure, and language requirements. Bidders must ensure their proposals address these points to be considered compliant. The relocation timeline is April 20-27, with pre-move sessions needing completion by April 17th.

Solicitation / RFP / RFQ

This document is a Solicitation (SF-1449) for commercial products and services. It outlines the requirements for an acquisition by the US Consulate General in Casablanca, Morocco.

Details regarding specific supplies or services are to be found in the "SCHEDULE OF SUPPLIES/SERVICES" section (Block 20), which is not fully populated in the provided pages but references an "ADDENDUM" and "ADDITIONAL SHEETS".

• Solicitation Number: 19M03026Q0017-V2

• Solicitation Issue Date: 2/23/2026

• Offer Due Date/Local Time: 3/06/2026, 1200 noon

• The acquisition is marked as "UNRESTRICTED".

• NAICS Code: Not specified, but a "SIZE STANDARD" is indicated.

• Offers are to be submitted by the "Offer Due Date/Local Time".

• Block 28 indicates the contractor is required to sign the document and return copies to the issuing office.

• Block 29 indicates "AWARD OF CONTRACT" will reference the solicitation and accepted items.

• The acquisition is marked as "UNRESTRICTED".

• Various small business set-aside categories are listed but not checked, implying no specific set-aside at this stage.

• The document references Federal Acquisition Regulation (FAR) clauses 52.212-1, 52.212-3, 52.212-4, and 52.212-5, which are either attached or incorporated by reference.

• Payment will be made by the US Embassy Rabat, FMO Vouchering Office.

• Delivery is to the US Consulate General in Casablanca, Morocco.

Form / Attachment / Pricing Sheet

This document is a Standard Form 1449, Solicitation/Contract/Order for Commercial Products and Commercial Services. It is used to solicit offers and award contracts for commercial items. Bidders will use this form to submit their proposals.

• Solicitation Number: 19M03026Q0017-V2
• Solicitation Issue Date: 2/23/2026
• Offer Due Date/Local Time: 3/11/2026, 12:00 noon
• Issuing Office: US Consulate General, Casablanca, Morocco
• Contact for Information: Fatma Zakri
• Delivery Information: FOB Destination
• Delivery To: US Consulate General, Casablanca, Morocco
• Administered By: US Consulate General, Casablanca, Morocco
• Payment By: US Embassy Rabat
• Key Federal Acquisition Regulation (FAR) clauses incorporated by reference: FAR 52.212-1, 52.212-4, and 52.212-5.

This form is critical for bidders as it contains the solicitation details, submission deadline, and contact information. Bidders must complete blocks 12, 17, 23, 24, and 30, and submit their offer according to the instructions provided. The incorporated FAR clauses will govern the terms and conditions of the contract.

Solicitation / RFP / RFQ

This document is a solicitation for commercial products and services. The U.S. Consulate General Casablanca is issuing this solicitation.

Specific requirements, deliverables, and services are to be detailed in the "SCHEDULE OF SUPPLIES/SERVICES" section (Block 20), which is not fully populated in the provided pages. Offerors are to complete blocks 12, 17, 23, and 30.

• Solicitation Number: 19M03026Q0017

• Solicitation Issue Date: 2/23/2026

• Offer Due Date/Local Time: 3/09/2026, 1200 noon

• Administered by: US CON GEN - ATT: GSO/Contracting Office, Casablanca, Morocco

• Payment will be made by: US Embassy Rabat, Att. FMO Vouchering, Rabat, Morocco

• Offerors are required to sign and return the document to the issuing office.

• The solicitation incorporates Federal Acquisition Regulation (FAR) clauses by reference, including FAR 52.212-1, 52.212-4, and 52.212-5. These clauses are noted as attached or incorporated.

• This acquisition is marked as "UNRESTRICTED."

• The document is Standard Form 1449 (Rev. 11/2021).

• Contact for solicitation information: Fatma Zakri at +212 522 642 000-Ext 22069.

Solicitation / RFP / RFQ

This Request for Quotations (RFQ) seeks proposals for a change management training program for U.S. Consulate General staff in Casablanca, Morocco. The program aims to increase awareness of change, equip staff with tools to navigate transitions, and enhance their ability to manage personal and professional adjustments within the evolving U.S. Mission environment. The training will emphasize problem-solving skills and team building to foster collaboration and resilience.

• Scope of Work: Includes a needs assessment, design of a training program with four sessions (two pre-move, two post-move), delivery of training, and post-training support.

• Deliverables: Needs assessment summary, four training sessions, training materials (presentations and handouts), post-training evaluation report, and a change management toolkit.

• Language: Training will be primarily in English, with presenters able to deliver in French and Darija (Moroccan Arabic).

• Cultural Context: The contractor must demonstrate understanding of Moroccan cultural context regarding workplace relationships, communication, conflict resolution, and problem-solving.

• Timeline: The engagement will span approximately 3 months, with pre-move sessions before relocation and post-move sessions within 45 days after the move.

• Contract Type: Firm-fixed price purchase order.

• Period of Performance: Approximately 3 months for training delivery.

• Due Date: March 9, 2026, at 1200 noon Morocco time.

• Submission Method: Electronically to CasablancaProc@state.gov. For files exceeding 30MB, submit in separate emails.

• Required Documents: SF-1449, Section I (Pricing), Section 5 (Representations and Certifications), additional information as required in Section 3, completed IRS Form W-14, and proof of SAM registration.

• Evaluation Criteria: Award will be made to the lowest-priced, technically acceptable, responsible offeror. Technical acceptability is a pass/fail determination.

• Key Evaluation Factors: Corporate Experience (minimum 5 years, 3 relevant contracts in last 3 years), Key Personnel Qualifications (at least one lead facilitator with 5 years experience, fluency in English, and basic French/Darija skills), Technical Approach, and Deliverables Compliance.

• Offerors must be registered in the System for Award Management (SAM) database prior to proposal submission.

• This is a one-time purchase order.

• The U.S. Government intends to award based on initial quotations, but may hold discussions if needed.

• Incomplete proposals will not be accepted.

• Proposals must be in English.

Solicitation / RFP / RFQ

This document is a Solicitation/Contract/Order for Commercial Items, specifically a Request for Quotation (RFQ). It solicits offers for "Change management training for consulate staff."

• The primary deliverable is "Change management training for consulate staff."

• The solicitation number is 19M03026Q0017.

• The order number is PR15854419.

• The award/effective date is not specified, but the solicitation issue date is 02/20/2026 and the offer due date is 03/06/2026.

• The contract is for a quantity of 1.

• Offers are due by 03/06/2026 before 12:00 pm.

• The solicitation incorporates by reference FAR clauses 52.212-1, 52.212-4, and 52.212-5. Addenda are attached.

• The acquisition is listed as "UNRESTRICTED OR SET ASIDE" with no specific set-aside checked.

• The solicitation is issued by the American Consulate General Casablanca.

• Payment will be made by FMO, U.S. Embassy Km 5.7, Avenue Mohammed VI, Rabat, Morocco.