Consolidated ACS Services-at U.S. Army Garrison (USAG) Italy, Vicenza
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Army is soliciting proposals for Consolidated Army Community Service (ACS) Services at U.S. Army Garrison (USAG) Italy, Vicenza. This is an Unrestricted acquisition for a Firm-Fixed-Price (FFP) Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a five-year ordering period. The source selection will use a Highest Technically Rated with a Fair and Reasonable Price (HTR-FRP) methodology, prioritizing technical merit. Proposals are due May 13, 2026, at 10:00 AM Z.
Scope of Work
The contractor will provide non-personal ACS support services to enhance mission readiness and quality of life for the military community. Key services include:
- Front Desk Customer Service
- Relocation/Lending Closet Support
- Bilingual (English/Italian) Assistance
- Host Nation and Benvenuti Orientation Tours
- Italian Language Instruction
- English as a Second Language (ESL) Instruction
Contract Details
- Type: Firm-Fixed-Price (FFP) Indefinite Delivery/Indefinite Quantity (IDIQ)
- Ordering Period: Five (5) one-year ordering periods, with a potential six-month extension.
- Maximum Contract Value: 800,000.00 Euro
- Minimum Contract Value: 10,000.00 Euro
- Pricing: All pricing must be submitted in Euros.
- Set-Aside: Unrestricted
- NAICS Code: 541611 (Management Consulting Services)
Submission & Evaluation
- Proposal Due: May 13, 2026, 10:00 AM Z
- Questions Due: April 28, 2026, 1200 CET
- Submission Method: Via email to daniel.l.veenstra.civ@army.mil and matthew.n.park.mil@army.mil.
- Source Selection: Highest Technically Rated with a Fair and Reasonable Price (HTR-FRP), emphasizing technical merit over price.
- Evaluation Factors: Program Management (including Relevant Experience, Staffing and Personnel Management, and Host Nation Compliance Approach), and Price.
- Proposal Organization: Three volumes (Program Management, Price, Mandatory Documentation).
Key Requirements & Attachments
Offerors must download all solicitation documents, including the Performance Work Statement (PWS), which details scope, performance standards (e.g., Quality Control Plan, Quality Assurance Surveillance Plan), and special requirements (e.g., background checks, mandatory training). Mandatory attachments include the Pricing Schedule (Attachment 1) for submitting costs in Euros, Suitability of Contractor (Attachment 3) for technical/professional self-certification, and Anti-Mafia Certification (Attachment 2) for compliance with Italian legislation. Compliance with FAR and DFARS clauses is required.