J065--689-26-2-7441-0179, ISO Cath Lab Service Contract

Statement of Work (SOW) / Performance Work Statement (PWS)

To provide maintenance and support for a Philips Allura Xper FD10 Cath Lab system for the VA Connecticut Healthcare System.

• Equipment: Philips Allura Xper FD10 Cath Lab, SN: 000467.

• Services: Includes parts, labor, preventive maintenance, corrective maintenance, and travel.

• Service Levels: Primary, Protection, and Value Service levels.

• Coverage Term: January 1, 2026 – December 31, 2029.

• Exclusions: Parts replaced due to accidental damage, customer abuse, or consumables (e.g., batteries) are not covered. Prior authorization is required for any work or parts not covered under the contract.

• OEM Information: The original equipment manufacturer (OEM) has confirmed that the current VA Service contract covers the "Philips Allura Xper FD20 Cath Lab FD20 SN: 001035," and it will not be included in this procurement.

• Guaranteed Uptime: 98% uptime during coverage hours for systems quoted at the Protection service level.

• Response Time:

  • Primary/Support/Protection: 1-hour phone callback by a qualified technician, 4-hour on-site response.
  • Value Level: 1-hour initial response, next business day on-site response (or as specified by Biomedical Engineering).

• Hours of Coverage: 8:00 AM to 5:00 PM, Monday through Friday (excluding Federal holidays).

• Period: January 1, 2026 – December 31, 2029.

• Place: VA Connecticut Healthcare System, 950 Campbell Avenue, West Haven, CT 06516.

• Parts Access: Vendor must have proven access to original equipment manufacturer (OEM) parts manuals and schematics. Vendors must provide their own OEM manuals and schematics, available on-site during service.

• Qualifications: Vendor must provide documentation of substantial experience with the identified equipment, including personnel who will work on the systems. Certifications, calibration, and FSE training information can be provided upon request after award.

• Updates: Contractor must provide all software and hardware updates upon release at no additional cost.

• Documentation: Field service reports are required at the time of service, signed by the COR, and filed with Biomedical Engineering. Summaries must accompany invoices.

• Security: Contractors must adhere to VA Privacy & Security, Privacy Act, and HIPAA requirements if exposed to Protected Health Information (PHI). Contractors must be escorted in all areas containing sensitive information.

• ICT Accessibility: All Information and Communication Technology (ICT) must comply with Section 508 accessibility standards (36 CFR part 1194).

Solicitation / RFP / RFQ

This is a combined synopsis/solicitation for commercial products and services for ISO Cath Lab Service at the West Haven VA Medical Center. The government is seeking to procure full service maintenance and support for specific Philips Cath Lab equipment.

• Maintenance and support for Philips Allura Xper FD10 Cath Lab (SN: 000467) from 01/01/2026 – 12/31/2029.

• Maintenance and support for Philips Allura Xper FD20 Cath Lab (SN: 001035) from 01/01/2027 – 12/31/2029.

• Services include parts, labor, preventive maintenance, corrective maintenance, and travel.

• Guaranteed uptime of 98% for systems under Protection service level.

• Contractor must provide OEM parts manuals and schematics.

• Software and hardware updates must be provided at no additional cost.

• Compliance with VA Privacy & Security, Privacy Act, and HIPAA requirements is mandatory if exposed to Protected Health Information (PHI).

• All Information and Communication Technology (ICT) must comply with Section 508 accessibility standards.

• Period of Performance: [2026-2027] (Note: Specific equipment terms listed above vary).

• Contract type: Request for Quotation (RFQ) under Simplified Acquisition Procedures.

• Response Date/Time/Zone: 02-16-2026 12:00 PM Eastern Time, New York, USA.

• Quotes must be sent to Phillip.crockett@va.gov.

• Award will be based on a comparative evaluation of quotes.

• Evaluation Factors: Price, Past Performance, Speed of Delivery.

• Offerors must complete annual representations and certifications electronically via SAM.gov.

• Full and Open competition.

• NAICS Code: 811210 (Medical Equipment Repair and Maintenance), Small Business Size Standard: $34 Million.

• The solicitation document and incorporated provisions and clauses are effective through Federal Acquisition Circular 2025-03.

• Contractors must be escorted in all areas containing sensitive information.

Amendment / Modification

This amendment extends the response date for Solicitation 36C24126Q0227. The new response date is February 16, 2026, at 10:00 AM Eastern Time, New York, USA.

• Response Date/Time/Zone

• The deadline for proposal or quote submission has been extended to February 16, 2026.

Solicitation / RFP / RFQ

This solicitation is for a service contract to provide maintenance and support for Philips Allura Xper FD10 and FD20 Cath Lab systems located at the VA Connecticut Healthcare System in West Haven, CT. The contract aims to ensure a 98% guaranteed uptime for the specified medical equipment.

• Services: Provide parts, labor, preventive maintenance, and corrective maintenance for the specified Cath Lab systems.

• Coverage Levels: Includes Primary, Protection, and Value Service levels.

• Exclusions: Accidental damage, customer abuse, and consumables (e.g., batteries) are not covered.

• Equipment Maintenance: All equipment must be maintained in proper operating condition as per manufacturer specifications.

• Parts & Manuals: Contractor must have proven access to Original Equipment Manufacturer (OEM) parts, manuals, and schematics. Vendors must provide their own OEM manuals and schematics on-site.

• Software/Hardware Updates: Provide all software and hardware updates upon release at no additional cost.

• Guaranteed Uptime: 98% uptime required during coverage hours for Protection service level systems.

• Security: Contractors must adhere to VA Privacy & Security, Privacy Act, and HIPAA requirements, especially when handling Protected Health Information (PHI). Contractors must be escorted in areas with sensitive information.

• Place of Performance: VA Connecticut Healthcare System, West Haven VA Medical Center, 950 Campbell Avenue, West Haven, CT 06516-2770.

• Period of Performance:

  • Philips Allura Xper FD10 Cath Lab (SN: 000467): Full Service from 01/01/2026 – 12/31/2029.
  • Philips Allura Xper FD20 Cath Lab (SN: 001035): Full Service from 01/01/2027 – 12/31/2029.

• Hours of Coverage: 8:00 AM to 5:00 PM, Monday through Friday (excluding Federal holidays).

• Response Date/Time: February 9, 2026, 10:00 AM Eastern Time, New York, USA.

• Response Time (Service):

  • Primary/Protection/Support: 1-hour phone callback, 4-hour on-site response.
  • Value Service: 1-hour initial response, next-day on-site response (or as specified).

• Vendor Qualification: Provide documentation of substantial experience with the specified equipment, including details of personnel who will perform the service. Certifications, calibration, and FSE training information may be requested post-award.

• Documentation: Service field reports required at time of service call, signed by COR, and filed with Biomedical Engineering. Field reports must be included with invoices.

• NAICS Code: 811210 (Electronic and Precision Equipment Repair and Maintenance).

• Product Service Code: J065 (Maintenance, Calibration, and Repair - Medical and Surgical Equipment).

• No specific set-aside is mentioned in the provided text.

• This solicitation incorporates clauses by reference, including FAR 52.204-13 (SAM Maintenance) and VAAR 852.201-70 (COR).

• Electronic submission of payment requests is required per VAAR 852.232-72.

• Compliance with Section 508 accessibility standards for Information and Communication Technology (ICT) is required.