Lenel S2 Renewal

Questions & Answers / Clarifications

This document provides responses to vendor questions regarding solicitation FA252126QB001 for Lenel S2 OnGuard Access Control Systems maintenance and support.

• Lenel System ID/License: The current Lenel System ID is 113803. Intrusion Detection Systems (IDS) are not included.
• Proposal Requirements: All proposal requirements are detailed in the 26QB001 Combined Synopsis Solicitation.
• Facilities: All Lenel systems are located at Patrick SFB, requiring one site license. The facility list provided contains the correct locations.
• Software Version: The current installed version is 7.6, but an upgrade to 8.1 is required, as version 7.6 is no longer permitted on government networks. The new contract must provide Version 8.1.
• License Renewal: The current vendor's license expired on October 27, 2025. A renewal authorized on September 23, 2025, will cover one year and will be corrected before the current contract expires on March 23, 2026.
• Access Control Doors: The number of access control doors per facility is detailed in the provided facility list.
• System Age: The initial installation was in 2019.
• Card Readers/Strikes: Replacement costs for card readers and strikes are not included in the proposal. The government maintains a benchstock of common parts; any unlisted parts would be Government Furnished Equipment (GFE).
• Preventive Maintenance (PM): Under the current contract, site visits for PM were charged as service calls. For CLIN X002 (Annual Lenel Pro SUPS Renewal License fee), license updates can include labor for the upgrade, or it can be covered by the 84 annual service calls.
• Number of Facilities: There are more than three facilities requiring support; refer to the provided facilities list.
• SF 1449 Form: Proposals should be submitted on the Combined Synopsis Solicitation document.
• System Dongle ID/System IDs: There is only one system.
• Parts Coverage: Parts will be GFE and ordered by the government.
• Total Readers/Locations/Controllers: Refer to the provided Facilities List for reader and location details. There are 25 Active Controllers.
• Five-Year Service Agreement: A five-year Lenel Service Support Agreement cannot be provided upfront for a discount.
• Escort Requirements: Escorts are normally not required but will be provided if needed.
• Badging: Badging process/procedures will be provided for service specialists for the contract duration.
• Scheduled vs. Non-Scheduled Maintenance: Scheduled maintenance includes PM visits and software updates. Non-scheduled maintenance covers immediate repairs for malfunctions.
• Asset Management Barcoding: Barcoding is acceptable but not required.
• Service Call Duration: While most service calls are short, they could extend up to 8 hours if extensive troubleshooting is needed.
• Response Time Flexibility: A tiered service structure (Normal Tickets: 4-hour response, 96-hour resolution; Critical Tickets: 4-hour response, 36-hour resolution) is acceptable, as is an 8-hour response window for non-critical issues.
• NAICS Code: NAICS code 561621 is confirmed as correct for this procurement.
• Period of Performance: CLINs 5001-5002 cover a six-month period for extenuating circumstances if the follow-on contract award is delayed.

These clarifications do not appear to alter the submission deadlines or core requirements but provide essential details for accurate proposal preparation.

Questions & Answers / Clarifications

This document provides answers to vendor questions regarding RFQ FA252126QB001 for Lenel System maintenance and support.

• System ID/License: The current Lenel System ID/support license is 113803.
• Intrusion Detection Systems (IDS): IDS are not included in this maintenance and license agreement.
• Proposal Submission: All proposal requirements are detailed in the 26QB001 Combined Synopsis Solicitation.
• Facilities: All Lenel systems are on Patrick SFB, and only one site license is required. A facility list is provided.
• Software Version: The current installed version is 7.6, which needs to be upgraded to 8.1. The new contract must provide Version 8.1.
• Lenel S2 License: The current vendor's license expires Oct 25, with a renewal authorized for Sep 25. This will be corrected before the current contract expires on Mar 26.
• Parts: Parts needed for replacement will be Government Furnished Equipment (GFE) and ordered by the Government.
• Service Call Duration: While most service calls are short, they could extend up to 8 hours if extensive troubleshooting is required.
• Response Time Flexibility: The Government would accept a tiered service structure with specific response and resolution times for normal and critical tickets, or an 8-hour response window for non-critical issues.
• NAICS Code: The correct NAICS code for this procurement is 561621, as confirmed by Lenel.

This document clarifies several aspects of the solicitation, including system details, scope of work, facility locations, and technical requirements. It also confirms the applicable NAICS code, which is relevant for small-business eligibility. Bidders should review these answers to ensure their proposals accurately address the government's needs and requirements.

Form / Attachment / Pricing Sheet

This document, titled "PSFB Facitities List Active Card Reader 11 Feb 26.xlsx", provides a detailed list of active card readers at Patrick Space Force Base (PSFB). It appears to be an informational attachment relevant to an opportunity concerning physical security or access control systems.

• Building and Room Numbers: Identifies specific locations within PSFB.
• Reader Count and Type: Specifies the number of readers per location and their type (e.g., MultiClass, PIV Class).
• Controller Location: Indicates where the control system for the readers is housed.
• Door Descriptions: Details the specific doors secured by these readers, including entry/exit points, exterior doors, and doors to controlled areas.
• Security Notes: Mentions specific security configurations such as "Active Shooter/FPCON C Lockdowns," "CONTROLLED AREA," and "Single Point Entry."

This list is crucial for bidders proposing solutions related to access control, security systems, or facility management at PSFB. It provides a baseline understanding of the existing infrastructure, the scale of the deployment, and specific security considerations for various locations. Bidders should use this information to assess the scope of work, identify potential integration points, and understand the security requirements for any proposed systems or services.

Solicitation / RFP / RFQ

This is a combined synopsis and solicitation for commercial items to procure maintenance services for the day-to-day operations and 24-hour telephone service availability of a certified technician for the Lenel S2 OnGuard Access Control Systems®. The services are required at three facilities at Patrick AFB and communications closet doors at both Patrick AFB and Cape Canaveral AFS. This contract will be a base year with four option years.

• Scheduled and non-scheduled system maintenance and repair coverage (minimum 4-hour response).

• Annual renewal license for Lenel Pro SUPS.

• Contract type: Base year plus four (4) option years.

• Place of Performance: Patrick AFB, FL 32925.

• Proposals (quotes) are requested and a written solicitation will not be issued.

• RFQ due date: 16 February 2026, 3:00 P.M. EST.

• Questions due by Noon P.M. EST 9 Feb 2026.

• Submit quotes electronically to cynthia.whittaker@spaceforce.mil and damien.charley@spaceforce.mil.

• Technical quotes must demonstrate technical capability, product characteristics, installation services, and design capability.

• Quotes must include firm-fixed price for the scope of work.

• Offerors must provide representations and certifications at FAR 52.212-3.

• Offerors shall provide a representation regarding use of telecommunications equipment or services per FAR 52.204-24.

• The Government intends to evaluate offers and award a contract without discussions.

• This solicitation is set-aside for Service-Disabled Veteran-Owned Small Business.

• NAICS code: 561621 with a size standard of $25,000,000.00.

• Attachments include FY26 Lenel SOO, FY26 Lenel Single Source - Brand Name JA Below SAT, and 26QB001 Clauses.

• Funds are not presently available; no award will be made until funds are available. The Government reserves the right to cancel this solicitation.

• Zip files are not an acceptable format for submission.

Statement of Work (SOW) / Performance Work Statement (PWS)

To purchase maintenance and license renewal for the LENEL OnGuard System, supporting day-to-day operations across three facilities at Patrick SFB and communications closet doors at both Patrick SFB.

• Support 84 service calls annually (minimum 4-hour response).

• Provide annual license renewal for LENEL Pro Sups.

• Perform preventive maintenance, including:

  • LENEL Controller inspection (cleanliness, connections, backup batteries, memory batteries, power supply voltage).
  • Door contact inspection (operation and installation).
  • Card Reader/SECACC Keypad inspection (operation, cleanliness, key readability).
  • Door Strike inspection (security, operation, sticking, return springs).
  • Software installation and updates on government computers, including power off/reboot verification.
  • Badge printer inspection, connection, and operational verification.

• Maximum of 7 service calls per month (unused calls can be rolled forward, not to exceed 84 calls per year).

• Delivery timelines for CONUS, OCONUS, and Remote CONUS locations (Routine, Critical, Emergency/War Tempo).

• Base Year: March 24, 2026 to March 23, 2027.

• Option Years 1-4 extend through March 23, 2031.

• Products to be shipped to Patrick SFB, FL.

• Compliance with Trade Agreements Act (TAA).

• Products must be genuine and eligible for OEM warranties.

• Remanufactured/refurbished products must be clearly identified and OEM certified if available.

• Notification required for items on backorder.

• Pass-through OEM and standard commercial warranties.

• Hardware includes associated software, documentation, and peripherals as provided by OEM.

• Independent software requires customer registration.

• Safeguarding classified information per NISPOM and DoD 5220.22-M.

• Installation services only if included in commercial price.

• Customer support for isolating, identifying, and repairing failures.

• Delivery of products to meet ordinary and fluctuating government requirements.

• Notification required for delivery delays.

Forms / Attachments / Pricing Sheets

This document lists "Clauses Incorporated by Reference" and "Clauses in Full Text" that are relevant to the solicitation. It serves as an attachment to provide bidders with the specific regulatory and contractual language that will govern the resulting contract.

• Clauses Incorporated by Reference: A table listing numerous FAR (Federal Acquisition Regulation) and DFARS (Defense Federal Acquisition Regulation Supplement) clauses, including their clause number, alteration/development number, clause title, year, and section. These clauses cover a wide range of topics such as:
  • Contractor responsibilities (e.g., whistleblower rights, safeguarding information, business operations)
  • Payment and invoicing procedures (e.g., electronic submission, Wide Area WorkFlow)
  • Compliance and certifications (e.g., small business, veteran-owned, HUBZone, Buy American, Trade Agreements)
  • Representations and certifications regarding various matters (e.g., responsibility, foreign ownership, greenhouse gas emissions)
• Clauses in Full Text: Indicates that the full text of these clauses is provided elsewhere in the solicitation documents.

This document is critical for bidders as it outlines the legal and regulatory framework of the contract. Bidders must review these clauses to understand their obligations, requirements, and potential risks. Key areas to pay close attention to include:

• Compliance: Requirements related to data security, business ethics, and specific certifications.
• Operational Requirements: Clauses detailing payment processes, reporting, and potential restrictions (e.g., on certain telecommunications equipment).
• Eligibility and Set-Asides: Information relevant to small business programs and other socio-economic set-asides.
• Contractual Terms: Understanding the standard terms and conditions that will apply to the awarded contract.

Other / Unclassified

This document is a "Single Source Justification (Simplified Acquisition)" for the LenelAccess Control system. It outlines the rationale for procuring annual maintenance and software licensing for the existing Lenel On Guard system from a single source.

• Procurement Rationale: The justification is based on the need to maintain system integrity, compatibility, and accreditation of the existing Lenel access control system, which supports critical communications rooms and senior leadership offices.
• Brand Name Requirement: Use of the Lenel brand is deemed essential for interoperability with the current infrastructure, avoiding system degradation, and maintaining secure access.
• Competition Efforts: A Sources Sought notice was posted, and three small business responses were received. However, the requirement will be awarded as a 100% set-aside to a Service-Disabled Veteran-Owned Small Business (SDVOSB).
• Future Competition: The government will conduct market research for future acquisitions to identify alternative solutions or vendors that can integrate with or replace the existing Lenel infrastructure.

Questions & Answers / Clarifications

This document provides answers to vendor questions regarding the project's requirement status, incumbent contractor, and contract number.

• Requirement Status: The project is considered an existing requirement, not a new one.
• Incumbent Contractor: Smartwatch Security & Sound LLC is the incumbent.
• Contract Number: The contract number is FA252120P0053.

This Q&A clarifies the nature of the requirement and identifies the incumbent and previous contract number, which may be relevant for bidders assessing the opportunity and their competitive landscape.

Sources Sought / Market Research

This document is a Sources Sought notice, not a Request for Proposal (RFP). Its purpose is to gather information for planning purposes regarding a potential requirement for comprehensive maintenance of the LENEL OnGuard access control system at Patrick Space Force Base and Cape Canaveral Air Force Station. The government is exploring a small business set-aside program for this requirement.

• Comprehensive maintenance of the LENEL OnGuard access control system.

• Scheduled preventative maintenance.

• 24/7 emergency service availability.

• Annual renewal and installation of the LENEL Pro Support software license.

• Provision of all labor and travel required for maintenance.

• NAICS Code: 561621 (Security Systems Services)

• Size Standard: $25.0 million

• GSA SIN/MAS: 334290L

• Interested parties should submit a capabilities package (maximum 5 pages).

• The package must include DUNS, Cage Code, SAM expiration date, GSA contract number and expiration (if applicable), and related specifications/drawings.

• Include three past references with current contact information and contract number.

• If subcontracts are to be used, provide anticipated percentage of effort and whether small or large businesses will be used.

• Clearly delineate teaming and/or subcontracting arrangements and provide previous teaming experience.

• Responses must state if the respondent is a supplier or manufacturer.

• Responses are to be submitted electronically to cynthia.whittaker@spaceforce.mil and damien.charley@spaceforce.mil, referencing "FA252126QB001 Sources Sought".

• Responses are due no later than 4:00 PM EST on January 19, 2026.

• The government is considering a small business set-aside program.

• Market research is being conducted to determine interest, capability, and socio-economic category of potential sources.

• This notice does not constitute a commitment by the Government, and no payment will be made for information submitted.

• Responses are not considered offers and cannot form a binding contract.

• No solicitation exists; do not request a copy.

• All contractors must be registered in the System for Award Management (SAM) database (www.sam.gov).

• Future information, including solicitations or amendments, will be issued through FedBizOpps.

Statement of Work (SOW)

To provide maintenance and support for the day-to-day operations of the LENEL OnGuard System, which secures facility doors at three facilities on Patrick SFB and communications closet doors at both Patrick SFB.

• Support 84 service calls annually.

• Provide License renewal for LENEL Pro Sups.

• Perform preventive maintenance on LENEL Controllers, Door Contacts, Card Readers/SECACC Keypads, Door Strikes, Software on Government Computers, and Badge Printers.

• Provide replacement parts (procured separately by the government).

• Maximum of 7 Service Calls per month.

• Delivery timeframes for CONUS, OCONUS, and Remote CONUS locations based on Routine, Critical, and Emergency/War Tempo.

• Routine CONUS orders required within 90 days of DO award.

• Period of Performance: March 24, 2026, to March 23, 2031 (Base Year + 4 Option Years).

• Place of Performance: Patrick SFB facilities and communications closets.

• Vendors must contact the government representative before purchasing replacement parts.

• Any remanufactured or refurbished products must be clearly identified and certified.

• OEM pass-through warranty and standard commercial warranties are required for all products.

• Notification to the Contracting Officer is required for any delivery delays.

• Shipping Information: All products shall be shipped to Joel Wilder at Patrick SFB.