V212--New: 5-year Indefinite Quantity Contract: 7/1/2026 through 06/30/2031. Non-Emergency Medical Transportation Services at the William S Middleton VA Hospital in Madison, WI, and its affiliated Clinics.
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of Veterans Affairs (VA), Network Contract Office 12, is soliciting proposals for a 5-year Indefinite Quantity Contract (IQC) for Non-Emergency Medical Transportation (NEMT) Services. This opportunity supports the William S. Middleton VA Hospital in Madison, WI, and its affiliated clinics. This is a Total Small Business Set-Aside. Proposals are due by June 22nd, 2026, at 10:00 AM CDT.
Scope of Work
The contractor will provide 24/7 NEMT services using wheelchair vans, ambulatory sedans, and stretcher vans. Services include "through the door" assistance for beneficiaries traveling between residences, transit stations, or designated pick-up locations to VA or non-VA facilities within approximately a 200-mile radius of Madison, WI. Key requirements include: maintaining vehicles to high safety and cleanliness standards; ensuring qualified drivers/attendants with required training; utilizing a VA-mandated electronic invoicing system (VetRide); implementing seasonal influenza and COVID-19 prevention programs; equipping vehicles with GPS tracking; and meeting performance standards (e.g., 95% on-time drop-offs).
Contract Details
This is a Firm-Fixed-Price (FFP) Indefinite-Quantity Contract with a five-year ordering period from July 1st, 2026, through June 30th, 2031. The contract has a minimum guarantee of $250,000.00 and a maximum ceiling of $9,000,000.00. The NAICS code is 485991 (Special Needs Transportation) with a size standard of $19 Million. Insurance requirements include Workers' Compensation, General Liability ($500,000 per occurrence), and Automobile Liability ($200,000 per person / $500,000 per occurrence). Pricing is based on a base fare (first 30 miles), a flat per-mile rate (over 30 miles), and wait time charges.
Submission & Evaluation
This procurement is a 100% Small Business Set-Aside. Quotes must be submitted via email to scott.sands2@va.gov. Evaluation is based on a best-value tradeoff process, considering Company Experience, Past Performance, Management Plan, Quality Control Plan, and Price, all of equal importance. Quoters must demonstrate a minimum of three (3) years of experience providing NEMT services. Required submissions include SF 1449, contractor information, acknowledgement of amendments, a completed price schedule, a Business Associate Agreement (BAA) attachment, and fill-ins for specific FAR clauses. A BAA is required before award.
Key Clarifications & Amendments
This is a new requirement, not a recompete; historical trip data is unavailable. Average one-way loaded trip is 42 miles, with urgent trips common after hours/weekends. Acceptable fleet support documentation includes conditional lease, award-contingent purchase, dealership allocation, and subcontractor commitment letters. Subcontracting and teaming are permitted. Amendment 0001 incorporated FAR clause 52.222-90 (DEI Discrimination). Amendment 0002 revised the PWS and Price Schedule, incorporated Questions and Answers, and extended the solicitation closing date to June 22nd, 2026.