BTES Clerk Office Administration
Overview
Buyer
Place of Performance
NAICS
PSC
Set Aside
Original Source
Timeline
Qualification Details
Fit reasons
- NAICS alignment with historical contract wins in similar service areas.
- Scope strongly matches core technical capabilities and delivery model.
Risks
- Past performance thresholds may require one additional teaming partner.
- Potential clarification needed on staffing minimums before bid/no-bid.
Next steps
Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.
Quick Summary
The Department of the Air Force is soliciting proposals for Clerical and Office Administrative services at the Base Training and Education Services (BTES) office, Cannon AFB, New Mexico. This requirement is a Total Small Business Set-Aside and is issued as a Request for Quotation (RFQ).
Scope of Work
The contractor will provide comprehensive clerical and office administrative support, including answering phones, directing callers, managing data and resources, scheduling appointments, assisting clients, and acting as a test proctor for examinations. Services also involve maintaining training enrollment/completion databases, analyzing trends, and assisting with CCAF graduations. All services must adhere to federal, state, and local laws and regulations, as well as DoDIs, AFIs, and SOPs. The Performance Work Statement (PWS) provides detailed requirements.
Contract Details
- Contract Type: Combined Synopsis/Solicitation (RFQ format), implied Firm-Fixed-Price.
- Period of Performance: Multiple line items covering October 1, 2026, through September 30, 2031.
- Set-Aside: Total Small Business Set-Aside (FAR 19.5).
- NAICS Code: 561210, with a small business size standard of $47M.
- Place of Performance: BTES office, Cannon AFB, NM 88103.
- Eligibility: Offerors must be registered in SAM.gov.
Submission & Evaluation
- Questions Due: February 11, 2026, 12:00 P.M. Mountain Daylight Time.
- Response Deadline: February 13, 2026, 2:00 P.M. Mountain Daylight Time.
- Submission Instructions: Signed and dated quotes must be submitted via email to SSgt Mauro Madera (mauro.madera@us.af.mil) and/or 1st Lt Rusty Renn (rusty.renn@us.af.mil). .zip files are not acceptable.
- Evaluation Criteria: Award will be made to the responsible vendor whose quote is most advantageous to the Government, considering:
- Technical: Must be technically acceptable and compliant with the PWS.
- Past Performance: No relevant negative past performance.
- Price: Lowest priced vendor meeting other criteria.
Special Requirements & Notes
- Personnel Qualifications: Contractor employees must hold an Associate's degree or higher in a related field (HR, Education, Business) and have one year of professional work or volunteer experience in Adult/Higher Education or DOD training management. Excellent customer service and English communication skills are required.
- Wage Determination: Wage Determination (WD 2015-5457 Rev 29) applies, specifying minimum wage rates and fringe benefits under the Service Contract Act, including provisions for Paid Sick Leave (EO 13706) and Minimum Wage (EO 13658).
- Funding: Funds are not presently available; no award will be made until funds are available.
- Government Furnished Property: Government will provide office supplies, workspace, computer with applications, and local telephone/DSN access.
- Security: Contractor employees may undergo background checks (NAC) and are responsible for safeguarding Government property and keys.
- Contact: Primary contact is Mauro Madera (mauro.madera@us.af.mil, 575-784-4312).