USDA ServiceNow ELA

SOL #: 12314426Q0038Combined Synopsis/Solicitation

Overview

Buyer

Agriculture

Usda, Departmental Administration

USDA, OCP-POD-ACQ-MGMT-BRANCH-FTC

FORT COLLINS, CO, 80521, United States

Place of Performance

Place of performance not available

NAICS

Other Computer Related Services (541519)

PSC

Support Services, Delivered As A Service Contract (Saa S Or Subscription) Involved With The Analysis, Design, Development, Code, Test And Release Packaging Services Associated With Application Development Projects, As Well As Off The Shelf Business Software. (DA10)

Set Aside

No set aside specified

Original Source

https://sam.gov/opp/23568a98a6784b90904d4ea665645e0f/view

Timeline

Posted

Feb 13, 2026

Last Updated

Mar 12, 2026

Submission Deadline

Mar 3, 2026, 4:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The United States Department of Agriculture (USDA) intends to award a brand name, firm fixed-price contract for a ServiceNow Enterprise License Agreement (ELA). This is a Notice of Intent (NOI), not a request for competitive proposals, and is justified under FAR 6.302-1 (Only one responsible source) due to ServiceNow's unique capabilities and existing USDA infrastructure. Responses from interested parties demonstrating capability to meet the requirement competitively are due by March 3, 2026.

Scope of Work

This requirement is for the USDA's Digital Services Center (DSC) to establish an ELA for ServiceNow subscriptions and ancillary products across all USDA Mission Areas. ServiceNow is critical for USDA's mission-critical operations, providing comprehensive IT Service Management (ITSM), IT Operations Management (ITOM), and enterprise workflow automation. The platform integrates various IT functions, supports existing customized applications, and offers scalability essential for current and future initiatives.

Contract & Timeline

Type: Notice of Intent (NOI) for a Brand Name Firm Fixed-Price Contract
Justification: Other than full and open competition (FAR 6.302-1) for a brand name ServiceNow ELA. Intended award via Fair Opportunity solicitation among USDA STRATUS Pool 3 BOA Holders.
Duration: 12-month base period + four (4) 12-month option periods.
Set-Aside: None (Notice of Intent for Sole Source)
NAICS: 541519 (IT Value Added Resellers, 150 employees SB size standard)
Response Due: March 3, 2026
Published: February 24, 2026

Evaluation

This is a Notice of Intent. Responses will be considered solely to determine if a competitive procurement is feasible. The Government will not reimburse for response costs. A determination not to open to competition is at the Government's discretion.

Additional Notes

USDA has a significant existing deployment of applications built on the ServiceNow platform, with proprietary source code. Market research concluded that no other vendor could provide a single, all-inclusive application platform with the comprehensive integration, scalability, and security required, making ServiceNow the only option to meet agency requirements and avoid significant costs, delays, and security vulnerabilities associated with migrating to an alternative. Contact: Sean Jordan (Sean.Jordan@usda.gov) for submissions.