USDA ServiceNow ELA

SOL #: 12314426Q0038Combined Synopsis/SolicitationSole Source

Overview

Buyer

Agriculture

Usda, Departmental Administration

USDA, OCP-POD-ACQ-MGMT-BRANCH-FTC

FORT COLLINS, CO, 80521, United States

Place of Performance

Place of performance not available

NAICS

Other Computer Related Services (541519)

PSC

Support Services, Delivered As A Service Contract (Saa S Or Subscription) Involved With The Analysis, Design, Development, Code, Test And Release Packaging Services Associated With Application Development Projects, As Well As Off The Shelf Business Software. (DA10)

Set Aside

No set aside specified

Original Source

https://sam.gov/opp/1b06405406da4282b64dbd1d64ee6ec0/view

Timeline

Posted

Feb 13, 2026

Last Updated

Mar 12, 2026

Submission Deadline

Mar 12, 2026, 3:00 PM

Qualification Details

Fit reasons

NAICS alignment with historical contract wins in similar service areas.
Scope strongly matches core technical capabilities and delivery model.

Risks

Past performance thresholds may require one additional teaming partner.
Potential clarification needed on staffing minimums before bid/no-bid.

Next steps

Validate eligibility requirements, assign capture owner, and schedule partner outreach to confirm teaming strategy before submission planning.

Quick Summary

The United States Department of Agriculture (USDA) intends to award a brand-name, firm fixed-price contract for a ServiceNow Enterprise License Agreement (ELA). This is a Notice of Intent to award, not a request for competitive proposals, and will be a Fair Opportunity solicitation among USDA STRATUS Pool 3 BOA Holders. Responses from interested parties demonstrating capability are due by February 23, 2026, 2:00 pm ET.

Scope of Work

This requirement is for the USDA Digital Services Center (DSC) to establish an ELA for ServiceNow subscriptions and ancillary products across all USDA Mission Areas. ServiceNow is essential for USDA's mission-critical operations, providing comprehensive IT Service Management (ITSM), IT Operations Management (ITOM), and enterprise workflow automation. The USDA has a significant existing deployment of applications built on the ServiceNow platform, with dozens of customized applications already in use and more under development. Market research concluded that alternative solutions lack the comprehensive integration and scalability of ServiceNow, and migrating to a different platform would introduce security vulnerabilities, significant costs, and delays.

Contract & Timeline

Type: Notice of Intent to Award a Brand Name Contract (Fair Opportunity solicitation for USDA STRATUS Pool 3 BOA Holders)
Duration: 12-month base period + four (4) 12-month option periods
Set-Aside: Not applicable; this is a brand-name, sole-source justification under FAR 6.302-1
Response Due: February 23, 2026, 2:00 pm ET
Published: March 5, 2026

Evaluation

This is not a competitive solicitation. However, responsible sources capable of providing the required services may identify their interest and technical capability. The government will consider responses solely to determine if a competitive procurement would be advantageous.

Additional Notes

The associated NAICS code is 541519 (Information Technology Value Added Resellers, small business size standard of 150 employees). Responses must be submitted via email to Sean Jordan (Sean.Jordan@usda.gov).